Restaurant Operations Manager

5 days ago


Plymouth, Massachusetts, United States The Wendy's Company Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high-quality food and service standards.

Key Responsibilities
  • Manage daily restaurant operations, including inventory management, cash handling, and employee scheduling.
  • Develop and implement strategies to improve customer satisfaction and increase sales.
  • Lead and motivate a high-performing team, providing coaching and development opportunities to ensure employee growth and retention.
  • Monitor and maintain high-quality food and service standards, ensuring a clean and safe environment for customers and employees.
  • Collaborate with the District Manager to achieve business objectives and implement company initiatives.
Requirements
  • Minimum of 3 years of restaurant management experience, preferably in a QSR or fast-casual environment.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Excellent customer service skills, with a focus on delivering high-quality food and service.
  • Ability to work independently and as part of a team, with a strong attention to detail and organizational skills.
  • Physical ability to lift up to 50 pounds and stand for long periods of time.
What We Offer
  • Competitive salary and bonus structure based on performance.
  • Clear and defined training and development opportunities.
  • Medical and 401(k) benefits, including company match.
  • Opportunities for career growth and advancement within the company.


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