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Operations Manager

2 months ago

Plymouth, Massachusetts, United States Wickes Full time

About Wickes

Wickes is a leading home improvement retailer that values innovation, teamwork, and customer satisfaction. As a company, we strive to provide an exceptional shopping experience for our customers, and we're looking for talented individuals to join our team.

The Role

We're seeking an experienced Operations Manager to lead our store team and deliver exceptional customer service. As the go-to person on shift, you'll be responsible for inspiring your colleagues to provide the best possible experience for our customers. You'll work closely with the store team to overcome any issues that arise and ensure a smooth operation.

About You

To be successful in this role, you'll need to have experience in a fast-paced customer-facing environment and be able to handle the variety that each day brings. You'll be highly organized, with a passion for ensuring our customers receive the best service possible. You'll also be an effective leader, able to inspire and motivate your team to achieve their best.

What We Offer

As a Wickes employee, you'll enjoy a competitive salary, monthly bonus, and a range of benefits, including a 20% discount on our products. We're committed to helping our colleagues build their careers with Wickes, and we offer industry-leading apprenticeship programs and development opportunities to help you progress.