Service Advisor

7 days ago


Houston, Texas, United States Sonic Powersports Full time

About Sonic Powersports

Sonic Powersports is a leading dealership in the powersports industry, dedicated to providing exceptional customer service and support. As a Service Advisor, you will play a critical role in ensuring our customers receive the best possible experience.

Key Responsibilities

As a Service Advisor, you will be responsible for:

  • Providing exceptional customer service and communication
  • Assisting customers with their service needs and resolving any issues in a timely and professional manner
  • Coordinating with our service team to ensure efficient and effective service delivery
  • Managing customer expectations and ensuring they are informed throughout the service process
  • Maintaining accurate records and reports to ensure seamless communication with customers and internal stakeholders

Requirements and Qualifications

To be successful in this role, you will need:

  • Superior communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge and experience with servicing powersports products or the ability to quickly learn
  • Experience with point-of-sale and Parts and Service management computer software or the ability to quickly learn
  • Current, valid Driver's License with a Motorcycle Endorsement

About the Working Environment

The noise level in the work environment can be loud, and you will be required to occasionally bend, stoop, crouch, reach, and handle tools. You will also be required to occasionally lift 50 pounds of material and safely balance and push a 600 to 800 lb. motorcycle.

Confidentiality

All your information will be kept confidential according to EEO guidelines.


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