Customer Service Account Manager
7 days ago
Hillman Flooring & Design, a family-owned business since 1990, offers professional design, remodeling, and installation services in the greater Atlanta area. Our commitment to quality and customer satisfaction has earned us a reputation for delivering big results with a personal touch.
Job OverviewWe seek a skilled Customer Service Account Manager for our Custom and Production Builder Division in Sugar Hill, GA. As a key member of our team, you will be responsible for building strong relationships with customers, providing exceptional support, and ensuring seamless communication throughout the construction process.
Key Responsibilities- Contact builders and field managers with questions and provide timely assistance.
- Assess customer needs and develop solutions to achieve satisfaction.
- Buid sustainable relationships through open and interactive communication.
- Provide accurate information using the right methods/tools.
- Process new construction takeoffs using RFMS Measure estimating software.
- Develop preliminary quotes for upcoming jobs using RFMS.
- Assist with new construction design appointments when needed.
- Create new construction work orders for upcoming builder jobs and custom homes using PowerPoint and Adobe.
- Assist field managers with scheduling punch work.
- Manage new construction accounts effectively.
- Proven customer support experience or service representative background.
- Strong phone contact handling skills and active listening.
- Experience with RFMS, Adobe, PowerPoint, and RFMS Measuer is a plus.
- Ability to communicate professionally and provide product knowledge to customers.
- Customer orientation and adaptability to different individuals.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- On-the-job training and shadowing opportunities.
- Full-time salary plus commission structure.
- Competitive benefits package.
- Paid holidays.
- PTO (vacation/sick days).
- A friendly, family-owned work environment.
The estimated salary range for this position is $60,000-$80,000 per year, based on location and industry standards.
-
Customer Service Operations Specialist
1 week ago
Buford, Georgia, United States Distinguished Programs Full timeUnlock Your Career Potential in Customer ServiceDistinguished Programs, a leading national insurance Program Manager, is seeking an experienced Customer Service Representative to join our Accounting Team.This dynamic role offers the perfect blend of customer-centricity and career growth opportunities in the exciting field of Commercial Insurance. As a key...
-
Account Development Manager
7 days ago
Buford, Georgia, United States Heilind Full timeJob SummaryThe primary objective of this role is to drive sales growth in assigned territories through strategic account development and partnership expansion. This includes nurturing existing relationships, establishing new connections, and fostering a strong presence within the Georgia, Alabama, and Tennessee markets.Main Responsibilities:Becoming an...
-
Senior Accounting Manager
2 weeks ago
Buford, Georgia, United States NorthPoint Search Group Inc Full timeSenior Accountant Job SummaryWe are seeking a highly skilled Senior Accountant to join our team at NorthPoint Search Group Inc. As a Senior Accountant, you will be responsible for ensuring the accuracy and timeliness of our financial reporting, as well as overseeing the posting and maintenance of general ledger accounts, bank reconciliations, payroll...
-
Customer Service and Operations Coordinator
1 week ago
Buford, Georgia, United States FastSigns Full timeAbout the CompanyExpanding sign company seeks a dynamic team player to join our Buford production and showroom location. This position would offer assistance for it and our Cumming office by supporting clients, Owner, Sales Manager, and Production staff. We currently have locations in Buford and Cumming.Job DescriptionAs a Visual Communications Assistant,...
-
Customer Service Liaison
4 days ago
Buford, Georgia, United States Mall of Georgia Ford Full timeService Advisor Role at Mall of Georgia FordThe Service Advisor at Mall of Georgia Ford plays a pivotal role in ensuring exceptional customer service and support to our valued clients. As the main point of contact for customers visiting our service department, they will provide a positive experience and address any concerns or questions they may...
-
Customer Service Ambassador
1 week ago
Buford, Georgia, United States Marco's Pizza Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our delivery team, you will be responsible for providing exceptional service to our guests, ensuring timely and efficient delivery of our products, and maintaining a safe and professional work environment.About...
-
Customer Service Representative
1 week ago
Buford, Georgia, United States Gusto Holdings, LLC Full timeGusto Holdings, LLC is seeking a skilled Customer Service Representative to join their Buford location. As a key member of the team, you will be responsible for delivering exceptional customer experiences and ensuring seamless food delivery. Your ability to work well under pressure, multitask, and provide top-notch service will make you an invaluable asset...
-
Customer Service Representative
1 week ago
Buford, Georgia, United States My Pet's Vet - Buford Full timeWe are seeking a Customer Service Representative to join our team at My Pet's Vet in Buford, Georgia.Job SummaryThe successful candidate will be responsible for greeting clients, answering phones, scheduling vet appointments, and providing excellent customer service. Previous experience in the veterinary industry is required.A competitive salary of...
-
Buford, Georgia, United States Nothing Bundt Cakes - Snellville Full timeExceptional Leader for Nothing Bundt Cakes - SnellvilleWe are seeking a skilled Shift Lead Manager to join our team at Nothing Bundt Cakes - Snellville. As a key member of our bakery staff, you will be responsible for providing exceptional customer experiences and ensuring the smooth operation of our day-to-day activities.About the RoleThe successful...
-
Customer Service Ambassador
5 days ago
Buford, Georgia, United States Carter Nicholson - State Farm Agent Full timeCompany OverviewCarter Nicholson - State Farm Agent is a dynamic and customer-focused organization seeking a highly motivated individual to join our team as a Customer Service Representative.Salary and BenefitsThe successful candidate will receive a competitive salary, with opportunities for commission and bonuses, as well as a comprehensive benefits package...
-
Customer Service Representative
6 days ago
Buford, Georgia, United States Camping World Full timeCamping World is a leading retailer of outdoor recreation products. As a Retail Sales Associate, you'll be at the forefront of our customer service efforts. This role requires excellent communication skills, as you'll work closely with customers to understand their needs and provide solutions. You'll also be responsible for promoting our warranty sales and...
-
Customer Service Specialist
6 days ago
Buford, Georgia, United States Carter'sOshKosh Full timeAt Carter's, we're passionate about delivering exceptional customer service and driving sales growth in retail sales. As a Customer Service Specialist, you will play a critical role in ensuring our customers have a positive shopping experience.We're seeking a highly motivated and results-driven individual to join our team as a Seasonal Associate. The ideal...
-
Operations Manager
4 days ago
Buford, Georgia, United States Entek Solutions Full timeAbout Entek SolutionsEntek Solutions is a leading provider of HVAC services and solutions to residential and commercial clients. We are committed to delivering exceptional customer experiences through our team of dedicated professionals.Job Summary:The Operations Manager will lead the day-to-day operations of our HVAC service and sales teams, ensuring...
-
Seasonal Customer Service Representative
4 days ago
Buford, Georgia, United States Ulta Beauty Full timeUlta Beauty - Career Opportunity for Seasonal Beauty Advisor As a Beauty Advisor at Ulta Beauty, you'll:Engage with guests: Make eye contact, smile, and promptly acknowledge each guest entering the store.Determine guest needs: Answer questions concerning products and services.Partner with management: Ensure the guest needs are met.Recommend products and...
-
Service Operations Manager
1 week ago
Buford, Georgia, United States Camping World Full timeCamping World Fixed Operations DirectorDeliver exceptional customer satisfaction and drive profitability at our thriving Service Center.About the Role:We seek an experienced leader to manage our high-volume Service Center in the RV, automotive, marine, or power sports industry. The successful candidate will ensure a high level of customer satisfaction and...
-
Customer Service Representative
1 week ago
Buford, Georgia, United States J R Bolton Services, Inc Full timeJob OverviewBolton J R Services Inc, a leading provider of HVAC and plumbing services, is seeking an experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service through inbound and outbound calls.About UsAt Bolton J R Services Inc, we are...
-
Buford, Georgia, United States Jeanne White - State Farm Agent Full timeCompany OverviewWe are a dynamic insurance agency dedicated to helping individuals and families manage risk and achieve their goals. Our mission is to provide exceptional customer service, expert advice, and innovative solutions to meet the unique needs of each client.
-
Customer Service Representative
4 days ago
Buford, Georgia, United States Andretti Indoor Karting & Games Full timeJob Summary:We are seeking a highly motivated and customer-focused Server to join our team at Andretti Indoor Karting & Games. As a Server, you will be responsible for providing exceptional guest service, ensuring that every dining experience is enjoyable and memorable.About Us:Andretti Indoor Karting & Games is a rapidly growing Family Entertainment company...
-
Customer Service Representative
4 days ago
Buford, Georgia, United States Baskin Robbins Full timeBaskin-Robbins is an independently owned and operated restaurant, part of a franchise granted by DD Franchising LLC and BR Franchising LLC. As a Crew Member at Baskin-Robbins, you will be working directly with the franchisee, who is your only employer. The wage and benefit programs may vary among franchisees.The Dunkin' Donuts and Baskin-Robbins trademarks,...
-
Customer Service Representative
1 week ago
Buford, Georgia, United States JR BOLTON SERVICES INC Full timeJob OverviewBolton Plumbing, HVAC, and Fireplaces is a leading provider of comfort solutions in the Greater Atlanta area. We are seeking a highly skilled Customer Service Representative to join our team.The successful candidate will provide exceptional customer service while making outbound calls to our existing customer database. With a competitive salary...