Lead Bakery Manager for Exceptional Customer Experiences
5 days ago
We are seeking a skilled Shift Lead Manager to join our team at Nothing Bundt Cakes - Snellville. As a key member of our bakery staff, you will be responsible for providing exceptional customer experiences and ensuring the smooth operation of our day-to-day activities.
About the RoleThe successful candidate will have a strong sense of teamwork, excellent communication skills, and the ability to work well under pressure. You will be accountable for maintaining high standards of quality, service, and cleanliness in our bakery, as well as leading by example to promote a positive attitude among team members.
- Develop and implement strategies to improve customer satisfaction and loyalty
- Ensure efficient use of resources, including scheduling, inventory management, and labor costs
- Maintain open communication with team members, owners, and the home office to ensure seamless operations
As a Shift Lead Manager, your key responsibilities will include:
- Abide by all NBC policies and procedures
- Maintain the cleanliness of the bakery
- Maintain wait times, service, and convenience
- Project a positive attitude and lead guest service by example
- Represent Nothing Bundt Cakes in a professional manner at all times
- Balance and supervise sales transactions
To be successful in this role, you will need to possess:
- A strong sense of teamwork and collaboration
- Excellent communication and interpersonal skills
- The ability to work well under pressure and meet deadlines
- Strong problem-solving and analytical skills
- A positive and enthusiastic attitude
As a Shift Lead Manager at Nothing Bundt Cakes - Snellville, you can expect:
- A competitive salary range of $45,000 - $60,000 per year, depending on experience
- Ongoing training and development opportunities
- A fun and supportive work environment
- The chance to work with a talented team of professionals who share your passion for delivering exceptional customer experiences
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