Client Services Associate I

2 weeks ago


Naples, Florida, United States County of Collier Florida Full time
Position Overview

The Customer Service Specialist I plays a vital role in delivering exceptional support and administrative assistance within a designated Division or program.

Key Responsibilities
  • Engage with callers and visitors, providing them with accurate information and guidance.
  • Clarify policies and procedures to ensure understanding and compliance.
  • Process payments and applications efficiently and accurately.
  • Maintain a professional demeanor while addressing customer inquiries and concerns.
Qualifications

Ideal candidates will possess strong communication skills and a commitment to customer satisfaction. Experience in a similar role is advantageous.

Work Environment

This position is integral to the operations of the County of Collier Florida, contributing to the overall effectiveness of service delivery.



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