Patient Services Coordinator

5 days ago


Pittsfield Massachusetts, United States Amedisys, Inc. Full time
About the Role

We are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at Amedisys, Inc.

Key Responsibilities
  • Ensure timely scheduling of patient assessment visits, including Oasis visits.
  • Assign and schedule clinicians in the most efficient geography, maximizing clinician efficiency and optimizing clinician capacity.
  • Collaborate with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
  • Manage calls from patients and field staff related to scheduling issues.
  • Refer clinical and performance-related issues to the clinical manager.
  • Monitor hospitalized patients and communicate with the team to ensure timely follow-up.
  • Support the clinical manager and collaborate with patients, clinicians, referral sources, business development team, and other office personnel.
  • Run applicable reports and respond to workflow, taking appropriate actions.
  • Assist with internal or external transfer of patients between care centers and/or hospice services.
  • Maintain supply closets with routine supplies, ensuring supplies are within expiration dates and packaged appropriately.
  • Serve as liaison with the field for patient supply needs.
Requirements
  • High School diploma or GED equivalent.
  • Preferred: One year of scheduling experience in a healthcare environment or one year of administrative experience in a healthcare environment.


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