Patient Services Coordinator/Medical Assistant

2 months ago


Pittsfield, United States Burrell Behavioral Health Full time

Job Description:

Job Title: Patient Services Coordinator/Medical AssistantLocation: Pittsfield, ILDepartment: Clarity HealthcareEmployment Type: Full TimeShift: Monday - Friday

Job Summary:Are you a passionate and dedicated individual looking to make a positive impact in the lives of patients and visitors? Join our team at Clarity Healthcare as a Patient Services Coordinator/Medical Assistant

As a Patient Services Coordinator, you'll perform a variety of clerical duties for physicians and clinic staff. Our ideal candidate is passionate about patient care, has experience in a clinical setting, and possesses strong communication and collaboration skills.

Pittsfield, IL, is a welcoming small town known for its strong sense of community and rich history. With a low cost of living, excellent schools, and a variety of local amenities, it offers a high quality of life. The town boasts beautiful parks, recreational facilities, and a vibrant local culture, making it an ideal place for families and individuals seeking a peaceful yet engaging environment. Additionally, Pittsfield's location provides convenient access to larger cities, balancing rural charm with modern convenience. Join us

Position Perks & Benefits:

+ 29 Days of PTO

+ Competitive Pay

+ Eligibility for HRSA Loan Repayment *eligibility requirements

+ Employee benefits package - health, dental, vision, retirement, life, & more**

+ Competitive 401(k) Retirement Savings Plan up to 5% match for Part-Time and Full-Time employees

+ Company-paid basic life insurance

+ Emergency Medical Leave Program

+ Flexible Spending Accounts healthcare and dependent child-care

+ Health & Wellness Program

+ Employee Assistance Program (EAP)

+ Employee Discount Program

+ Mileage Reimbursement

Key Responsibilities:

+ Greet, instruct, direct, and schedule patients and visitors.

+ Retrieve insurance and patient information, provide forms for tests or interoffice communications, and secure signatures as needed.

+ Enter new and established patient information into the computer.

+ Answer incoming calls, schedule appointments for patients, and dispatch messages and/or calls appropriately.

+ Perform patient care activities within the scope of data entry/processing and patient account functions.

+ Collect payments, answer questions regarding insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records, and patient referrals.

+ Communicate with patients, families, visitors, and associates in a caring, friendly, personal, and professional manner.

+ Perform related duties as assigned.

Education and/or Experience Qualifications:

+ Medical office training beneficial.

+ Education necessary to communicate effectively in written and verbal form.

+ Knowledge of business office procedures, medical terminology, and insurance procedures beneficial.

+ Must have computer knowledge, typing skills, and knowledge of basic math.

+ One year experience in a clinic setting beneficial or two years in a public contact position.

+ CPR certification beneficial.

+ Graduated from a medical assistant program; preferred.

Additional Qualifications:

+ Skill in greeting patients and answering the telephone in a pleasant and helpful manner.

+ Ability to sort, read, understand, and follow written and oral instructions.

+ Ability to sort and file materials correctly by alphabetical, numerical, or color-coded systems.

+ Must display initiative and willingness to accept additional duties in the front office area during absences and adapt to fluctuating workload.

+ Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff, and the public.

Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.?

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightlis top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

+ 200 locations

+ 4 states

+ 19 subsidiaries and/or affiliates

+ 5k+ employees



  • Pittsfield, United States Burrell Behavioral Health Full time

    Job Description:Job Title: Patient Services Coordinator/Medical AssistantLocation: Pittsfield, ILDepartment: Clarity HealthcareEmployment Type: Full TimeShift: Monday - FridayJob Summary:Are you a passionate and dedicated individual looking to make a positive impact in the lives of patients and visitors? Join our team at Clarity Healthcare as a Patient...


  • Pittsfield, Illinois, United States Burrell Behavioral Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Coordinator/Medical Assistant to join our team at Burrell Behavioral Health. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our medical office.Key ResponsibilitiesGreet and direct patients, visitors, and staff in a...


  • Pittsfield, Massachusetts, United States Berkshire Health Systems Full time

    POSITION OVERVIEW The Patient Scheduling Coordinator is responsible for managing requests to schedule and process orders for various clinical services. This role involves adhering to customer service standards while ensuring accurate information exchange and effective communication with clinical departments. The Coordinator analyzes patient requests and...


  • Pittsfield, United States Great Expressions Dental Centers Full time

    Patient Coordinator Pittsfield, MA 01201, USA Req #2607Tuesday, August 27, 2024What youll do As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and...


  • Pittsfield, Massachusetts, United States Berkshire Health Systems Full time

    POSITION OVERVIEW The Patient Scheduling Coordinator is responsible for managing requests to schedule and process orders for various clinical services. This role is pivotal in ensuring that all customer interactions adhere to the established service standards and quality metrics. The Coordinator evaluates customer inquiries and facilitates effective...


  • Pittsfield, Massachusetts, United States HOSPICECARE IN THE BERKSHIRES Full time

    Position OverviewThe Admissions / Referral Manager plays a crucial role in overseeing daily patient referral and intake operations. This position involves the establishment and enforcement of intake policies to ensure a smooth process for incoming patients.Key ResponsibilitiesOperational Oversight: Directs all aspects of patient referral and intake, ensuring...


  • Pittsfield, Massachusetts, United States Berkshire Health Systems Full time

    ROLE OVERVIEWThis role is integral to the operations of Berkshire Health Systems, reporting directly to the Office Coordinator and Administrative Director. Key responsibilities include welcoming patients, guiding them through the facility's processes, arranging appointments, confirming insurance details, and ensuring that all necessary referrals and...


  • Pittsfield, United States Community Health Programs Inc Full time

    Salary: $23.00 / hourAre you the ideal candidate for this role? Position Overview: The Certified Medical Assistant plays a vital role in supporting patients, healthcare providers, and nursing staff in fulfilling the mission and vision of Community Health Programs Inc. The successful applicant will possess a friendly demeanor and may be required to travel to...


  • Pittsfield, United States Berkshire Family Practice Associates, PC Full time

    Certified Medical AssistantBerkshire Family Practice Associates has full -time positions available in our Pittsfield (20 Elm Street) location. We are seeking reliable Medical Assistants to perform various office and clinical duties to help our practices run efficiently. Our medical assistants will work directly with providers to maintain patient records,...


  • Pittsfield, Massachusetts, United States LanceSoft, Inc. Full time

    Position: Care ManagerWork Arrangement: RemoteWorking Hours: Day Shift (8:00am - 5:00pm) Central TimeContract Length: 3 Months (with potential for extension)Weekly Commitment: 40 hoursKey ResponsibilitiesOversees inpatient and outpatient care services associated with mental health and substance use treatment to ensure medical necessity and...


  • Pittsfield, Massachusetts, United States HOSPICECARE IN THE BERKSHIRES Full time

    Position OverviewThe Referral and Intake Operations Manager plays a critical role in overseeing the daily operations related to patient referrals and admissions. This position is essential for ensuring that all intake processes are executed efficiently and in compliance with regulatory standards.Key ResponsibilitiesLeadership in Operations: Directs daily...


  • Pittsfield, Massachusetts, United States The Brien Center Full time

    Job SummaryThe Brien Center is seeking a highly organized and detail-oriented Client Services Support to join our team. As a key member of our administrative staff, you will play a critical role in ensuring the smooth operation of our medical office.Key Responsibilities:Provide administrative support, including scheduling appointments, maintaining client...


  • Pittsfield, United States UnitedHealth Group Full time

    Performs insurance verification duties to financially clear the patient in advance of date of service Verifies healthcare coverage and benefits for applicable services, working with the patient, provider, and payer to ensure accurate information and Care Coordinator, Patient Care, Associate, Coordinator, Patient, Healthcare


  • Pittsfield, United States UnitedHealth Group Full time

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to...


  • Pittsfield, United States UnitedHealth Group Full time

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to...


  • Pittsfield, Massachusetts, United States The Brien Center Full time

    Job Summary:The Brien Center is seeking a highly organized and detail-oriented Client Services Support to join our team. As a key member of our administrative staff, you will provide critical support to our clients and clinical staff.Key Responsibilities:Provide administrative support, including scheduling appointments, maintaining client records, and...


  • Pittsfield, Massachusetts, United States Premier Medical Staffing Services, LLC Full time

    About the JobPremier Medical Staffing Services, LLC is seeking an experienced Speech Language Pathologist for a dynamic Travel Allied job in a reputable healthcare facility.Job SummaryWe are looking for a skilled Speech Language Pathologist to join our team on a 13-week contract basis. The ideal candidate will have a strong background in speech-language...


  • Pittsfield, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Pittsfield, Illinois, United States Burrell Behavioral Health Full time

    Position Overview:As a vital member of our team at Burrell Behavioral Health, the Healthcare Services Coordinator/Clinical Support Specialist plays a crucial role in enhancing patient experiences and supporting our healthcare professionals.Job Summary:We are seeking a dedicated individual who is committed to making a meaningful difference in the lives of our...


  • Pittsfield, Massachusetts, United States Brien Center for Mental Health Full time

    Job Title: Care Coordinator SpecialistWe are seeking a highly skilled Care Coordinator Specialist to join our team at the Brien Center for Mental Health. As a Care Coordinator Specialist, you will play a critical role in providing exceptional care and support to individuals with Serious Mental Illness, Co-occurring disorders, and Substance Use Disorders.Key...