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Orthodontic Front Desk Coordinator

2 months ago

Richmond Heights, Virginia, United States Light Wave Dental Full time

About Light Wave Dental

At Light Wave Dental, we strive to create a unique experience for our patients and employees. Our top priority is to ensure that every individual in our office feels welcome, safe, and healthy. We have invested in the latest technology and have private treatment rooms, as well as a full-service coffee bar that gives back to our community.

Job Description

We are seeking a highly motivated Front Desk Coordinator to join our team. As a Front Office staff member, you will play a crucial role in our office and perform a wide range of responsibilities, including:

  • Scheduling and confirming patient appointments.
  • Verifying insurance for all clinical appointments.
  • Collecting all monies due for services rendered.
  • Developing and maintaining doctor/clinical schedules as necessary.
  • Greeting and checking patients in and out, before and after treatment.
  • Educating, consulting, and presenting patient treatment plans.
  • Responsible for Account Receivable, including sending billing statements, aging reports, and collections, if applicable.
  • Filing insurance pre-determinations.
  • Conducting financial consultations with patients when new treatment plans are presented, as applicable.

Qualifications

  • High school diploma or equivalent required.
  • A minimum of one year of front office experience, preferably in a dental setting.
  • Proficiency with Microsoft Office Suite.
  • Knowledge of dental software strongly preferred.

Benefits Offered

In return for providing an exceptional patient experience, we offer a comprehensive benefits package, including health and dental benefits, 401(k), holiday pay, and paid time off.