Front Desk Supervisor
1 day ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the front desk operations, ensuring exceptional customer service, and leading a team of front desk agents.
Key Responsibilities:- Supervise and lead a team of front desk agents to ensure excellent customer service and efficient operations.
- Monitor and maintain high standards of customer service, quality, and accuracy in all front desk interactions.
- Provide guidance, training, and coaching to front desk agents to enhance their skills and knowledge.
- Manage front desk operations, including scheduling, inventory, and supplies.
- Collaborate with other departments to ensure seamless operations and excellent customer service.
- Proven experience in a front desk or customer service role, with at least 1 year of supervisory or leadership experience.
- Strong customer service orientation with a passion for delivering exceptional experiences to guests.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members to achieve goals.
- Clear and effective communication skills, both verbal and written, with the ability to communicate with team members and customers at all levels.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Shamin Hotels is an award-winning hospitality organization with over 9,000 rooms in 76 properties. We are deeply rooted at the forefront of the hospitality industry, committed to developing experiential accommodations across many market segments while providing extraordinary experiences for a wide range of guests as well as growth opportunities for our associates.
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Front Desk Supervisor
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Front Desk Supervisor
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Front Desk Supervisor
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Front Desk Supervisor
1 day ago
Richmond, Virginia, United States Home2 Suites Full timeJob Title: Front Desk SupervisorWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Shamin Hotels. As a key member of our operations team, you will be responsible for overseeing the front desk operations, ensuring exceptional customer service, and leading a team of reservations agents.Key Responsibilities:Supervise and...
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Front Desk Supervisor
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