Front Desk Coordinator

2 months ago


Madison Heights, Virginia, United States Ophthalmic of Michigan Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Ophthalmic of Michigan. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.

Key Responsibilities:
  • Telephone Management: Answer and respond to incoming calls in a professional and courteous manner, ensuring that all calls are handled efficiently and effectively.
  • Message Taking: Take accurate and detailed messages for patients and staff, and ensure timely delivery of these messages.
  • Guest Services: Greet patients and visitors in a friendly and welcoming manner, providing assistance and information as needed.
  • Clerical Support: Perform various administrative tasks, such as data entry, filing, and other duties as assigned.
Requirements:
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with patients, staff, and external contacts in a professional and courteous manner.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Technical Skills: Proficient in using computer software and systems, including Microsoft Office and other relevant applications.


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