Hotel Guest Experience Coordinator

3 weeks ago


Miami, United States Marriott Full time

Join our team at Marriott Hotels as a Hotel Guest Experience Coordinator, where you will have the opportunity to make a lasting impact on our guests' stays. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless check-in and check-out process.

About the Position

This role involves collaborating with the housekeeping and maintenance teams to ensure guest rooms are ready for check-in, promoting hotel amenities and services to enhance the guest experience, and responding to guest inquiries and resolving issues promptly.

We estimate the annual salary range for this role to be $50,000 - $70,000, based on location and experience. If you are a team player with excellent communication and problem-solving skills, we encourage you to apply.

Please note that this role requires a strong commitment to customer satisfaction and a willingness to go above and beyond to ensure every guest has an exceptional stay.



  • Miami, United States Kimpton Hotel Full time

    Company OverviewWe are a boutique hotel that values human connections and strives to improve the lives of our guests, coworkers, and communities.About UsWe believe in creating a culture that reflects the diversity of our guests and employees. We welcome people of all backgrounds, ages, religions, physical abilities, sexual orientations, gender identities,...


  • Miami, United States THesis Hotel Miami Full time

    Customer Service RoleAs a Front Desk Agent at THesis Hotel Miami, you will be the face of our hotel, providing exceptional service to our guests and exceeding their expectations.Salary Estimate: $16.00 - $16.00 per hour, based on qualifications and experience.Main DutiesRegister guests, manage room assignments, and handle payments with precision and...


  • Miami, United States THesis Hotel Miami Full time

    **Responsibilities:**As a Front Desk Agent, your key responsibilities will include:Greeting customers immediately with a friendly and sincere welcomeRegistering guests, processing payments, and handling room assignmentsProviding accurate information about hotel facilities, services, and local attractionsResponding to guest inquiries and resolving any issues...


  • Miami, Florida, United States Plymouth Hotel LLC Full time

    About the RoleWe are looking for a skilled Guest Services Representative to join our front desk team at Plymouth Hotel LLC. As a key member of our staff, you will be responsible for providing exceptional guest experiences, handling reservations, and ensuring a seamless stay for all hotel guests.Key Responsibilities:Manage the registration process, including...


  • Miami, Florida, United States LH - Little Havana Full time

    Hotel Guest Experience SpecialistLH - Little Havana is seeking a Hotel Guest Experience Specialist to join our team. As a Hotel Guest Experience Specialist, you will be responsible for ensuring that our guests have an excellent experience and that our public lobby spaces are maintained in excellent order.About the JobThis role requires a fast-paced operation...


  • Miami Beach, Florida, United States 1 Hotel South Beach Full time

    Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests? As a Front Desk Agent at 1 Hotel South Beach, you'll play a vital role in ensuring that every guest feels welcome and valued.About You:You'll have a minimum of 1 year of experience in hotel operations and guest service.You'll be fluent in...


  • Miami, Florida, United States Plymouth Hotel LLC Full time

    Job DescriptionWe are seeking a skilled Hotel Front Desk Agent to join our team at Plymouth Hotel LLC. The successful candidate will be responsible for providing exceptional guest services, handling reservations, and ensuring a seamless experience for all hotel guests.Key Responsibilities:Manage the registration process, including inputting and retrieving...


  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Be Part of Our Dynamic Team">Evolution Parking & Guest Services is seeking a talented and enthusiastic Valet Attendant to join our team. As a Valet Attendant, you will play a vital role in delivering exceptional guest service and ensuring a memorable experience for hotel guests.Our team is passionate about providing outstanding service and creating an...

  • Guest Experience Host

    3 weeks ago


    Miami, United States The Elser Hotel & Residences Full time

    OverviewThe Elser Hotel & Residences is a luxury condominium hotel located in Downtown Miami. As a Guest Experience Agent, you will be responsible for providing attentive and courteous service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.ResponsibilitiesGreet and welcome all guests...


  • Miami, United States The Elser Hotel & Residences Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Experience Manager to join our team at The Elser Hotel & Residences. This role is responsible for providing exceptional service to all guests during their stay, ensuring a memorable experience.About the RoleProvide attentive and courteous service to guests during check-in, throughout their...

  • Guest Experience Agent

    6 months ago


    Miami, United States The Elser Hotel & Residences Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Miami, Florida, United States LH - Little Havana Full time

    Your Opportunity Awaits!Join our vibrant team at LH - Little Havana as a Guest Experience Coordinator and become part of a dynamic group of professionals dedicated to delivering exceptional hospitality. As a valued member of our team, you will enjoy a competitive compensation package, comprehensive benefits, and opportunities for growth and development.Key...


  • Miami Beach, Florida, United States Kimpton Hotels & Restaurants Full time

    We are seeking a skilled and experienced Recreational Supervisor to join our team at Kimpton Hotels & Restaurants. As a key member of our pool team, you will be responsible for creating exceptional guest experiences and leading a high-performing team.">**Job Summary:**The Recreational Supervisor will oversee the day-to-day operations of the pool area,...


  • Miami, Florida, United States Evolution Parking & Guest Services Full time

    Key ResponsibilitiesAs a Valet Supervisor, you will be responsible for establishing positive guest relationships through consistent delivery of customer service.You will also supervise valet attendants, monitor and maintain efficient traffic flow throughout the valet staging area, and retrieve and park vehicles in designated areas cautiously.


  • Miami, United States Marriott Full time

    Marriott Hotels - JobID: 203A36FBC8E385A89F63C4482587DDDD [Front Desk Agent / Concierge] As a Guest Experience Associate at Marriott Hotels, you'll: Assist guests with check-in and check-out procedures; Provide exceptional customer service by addressing inquiries and resolving issues promptly; Coordinate with housekeeping and maintenance staff to ensure...


  • Miami, Florida, United States JW Marriott Marquis Miami Full time

    **Job Title:** Hotel Front Desk Supervisor**Estimated Salary:** $55,000 - $70,000 per year**Location:** Miami, Florida, USA**Job Summary**We are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at JW Marriott Marquis Miami. As a key member of our front office team, you will be responsible for ensuring seamless guest...


  • Miami, Florida, United States Gale Hotels Full time

    Job Title: Hotel Services CoordinatorWe are seeking a highly skilled Hotel Services Coordinator to join our team at Gale Hotels. In this role, you will provide exceptional service to our guests by welcoming them upon arrival and recommending hotel and local amenities.About the Role:The ideal candidate will have a minimum of 1 year of experience as a...

  • Hotel Receptionist

    2 weeks ago


    Miami, Florida, United States Plymouth Hotel LLC Full time

    Hotel Front Desk Agent Job DescriptionThis is a dynamic and fast-paced role as a Hotel Front Desk Agent at Plymouth Hotel LLC. The successful candidate will be responsible for delivering exceptional customer service to our guests, managing front office operations, and ensuring a smooth and efficient check-in and check-out process.We are looking for an...

  • Guest Service Agent

    6 months ago


    Miami, United States Kimpton Hotel Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...


  • Miami, United States Biltmore Hotel Full time

    About the RoleWe are seeking a highly organized and detail-focused A/R Hotel/Membership Billing Coordinator to join our team at the Biltmore Hotel. As an A/R Hotel/Membership Billing Coordinator, you will be responsible for preparing daily invoices on all city ledger accounts, maintaining membership aging reports, and responding to member inquiries.The...