Senior Account Manager
4 weeks ago
At Elevance Health, we are seeking a highly skilled Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for providing strategic planning and account management for large accounts, directing and managing the administration of contractual requirements and obligations, and managing the new and renewal implementation process for accounts.
Key Responsibilities:
- Provides strategic planning and account management for large accounts
- Directs and manages the administration of contractual requirements and obligations
- Manages the new and renewal implementation process for accounts
- Interfaces with operations to ensure smooth delivery of services
- Maintains ongoing account relationships at multiple levels throughout the customer's organization
- Makes recommendations for improvements to meet customers' expectations
- Develops implementation processes and manages reporting processes to ensure client retention and high levels of account satisfaction
Requirements:
- BA/BS and a minimum of 5 years of experience managing business operations and/or customer relationships
- Excellent written, oral, presentation, and interpersonal communication skills
- Proven ability to resolve complex issues in a fast-paced and high-demand environment
- Proficient in Microsoft Office Products: Excel, Teams, and Salesforce
What We Offer:
- Market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs
- Medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs, and financial education resources
How to Apply:
Please submit your resume and cover letter to [insert contact information]. We are an equal employment opportunity employer and welcome applications from diverse candidates.
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