Account Executive, Membership Service
2 weeks ago
We are seeking a highly motivated and energetic Account Executive, Membership Service & Retention to join our team. As a key member of our Membership Service & Retention Team, you will be responsible for managing a book of season ticket member accounts, providing exceptional customer support, and contributing to annual renewal and retention strategic planning.
Key Responsibilities- Manage a portfolio of season ticket member accounts, ensuring timely and effective communication to meet customer needs.
- Collaborate with the Membership Service & Retention Team to develop and implement annual renewal and retention strategies, driving growth and engagement.
- Staff the season ticket member service counter, providing exceptional customer experiences and fan engagement at home games.
- Work closely with the ticket sales team to identify and execute impactful outreach initiatives, driving revenue growth and customer satisfaction.
- Plan and execute year-round season ticket member events and experiences, fostering a positive and inclusive environment.
- Collaborate with the Chicago Blackhawks renewal and retention team to share best practices and implement efficiencies.
- Bachelor's degree in business or a related field.
- One or more years of professional service or selling experience.
- Excellent communication and interpersonal skills, with the ability to engage and interact with current and prospective clients and fans.
- Strong problem-solving skills, with a focus on delivering high-end customer service.
- Ability to work in a fast-paced, dynamic environment, with a strong attention to detail and ability to adapt to changing priorities.
The Rockford IceHogs, a premier organization and primary development affiliate of the Chicago Blackhawks, is seeking a highly motivated and energetic individual to join our team. As a member of our organization, you will have the opportunity to work in a fast-paced, dynamic environment, with a strong focus on customer service and fan engagement.
We are an equal opportunity employer, committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and perspectives.
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Account Executive Membership Service
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Rockford, Illinois, United States Chicago Blackhawks Full timeJob Title: Account Executive, Membership Service and RetentionAs a key member of the Membership Service and Retention Team, the Account Executive, Membership Service and Retention will play a critical role in driving annual renewal and retention strategies for season ticket members. This is a full-time position that requires a highly energetic and...
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Rockford, Illinois, United States AEG Full timeJob Title: Account Executive, Membership ServiceAs a key member of our team, you will be responsible for managing a book of season ticket member accounts, providing exceptional customer service, and contributing to annual renewal and retention strategic planning.Key Responsibilities:Directly manage a portfolio of season ticket member accounts, including...
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