Risk Management Consultant

2 weeks ago

Hartford, Connecticut, United States PMA Companies Full time
Position Overview:

The Risk Control Specialist will report to a Risk Control Manager or Regional Manager, and may also have a dotted line reporting relationship to specific team and practice leaders.

This role involves applying risk management and control techniques to effectively select, manage, and retain accounts. The focus will be on assessing client exposures and controls while developing strategies to enhance client performance.

The Risk Control Specialist will work collaboratively within a team environment while fulfilling individual service management responsibilities. A significant portion of the workload will involve client service and special projects relevant to the area of expertise.

The Specialist will engage in industry or practice teams and contribute to content development, including programs from the Organizational Safety Institute and PMA Websource exhibits. Additionally, the Specialist will support the Risk Control Manager in internal education, development, and service review activities.


Key Responsibilities:


1. Assess existing and potential clients through comprehensive risk management evaluations across various business segments and insurance lines, including workers compensation, commercial auto, general liability, and property.

2. Plan, coordinate, and deliver consultative services tailored to the client's actual and potential loss exposures, adhering to departmental service management guidelines.

3. Collaborate with colleagues to address client service and agency relations within the scope of specialization.

4. Work closely with Underwriting and Claims to service accounts and actively engage in the account management process.

5. Utilize analytics to support recommendations and demonstrate the correlation between service strategies and client improvements through stewardship.

6. Deliver impactful presentations to various organizational levels, either individually or as part of a team.

7. Manage workload effectively and efficiently with minimal supervision.

8. Communicate progress to the team through verbal and written methods, following departmental policies and updating the Risk Control Manager during workload reviews.

9. Meet all requirements outlined in the department's Service Review (QA) policy.

10. Uphold the Company's Code of Business Conduct and Ethics, applying knowledge of compliance policies, procedures, standards, and applicable laws in daily responsibilities.


Qualifications:
1. Minimum of five years of experience in risk control, risk management, or safety within the area of specialization.

2. A Bachelor's degree or equivalent work experience is required.

3. Professional certifications such as Certified Safety Professional (CSP) or Associate in Risk Management designation are preferred.

4. Ability to understand organizational operations through research, observation, and discussions with client contacts.

5. Proficient in translating insights into effective communications with clients, brokers, and colleagues.

6. Excellent verbal, written, and presentation skills.

7. Strong organizational skills with the ability to prioritize tasks effectively.

8. Experience with business analytics is preferred.

9. Proficient in MS Office applications.

10. Knowledge of relevant standards such as OSHA and DOT.

11. Familiarity with current trends and emerging issues within the area of specialization.

12. Willingness to travel within assigned territory, including some overnight trips.

13. Must possess a valid driver's license with an acceptable driving record.

14. Ability to navigate client locations safely, including climbing ladders and stairs to assess exposures and walking in various environments.

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