Referral Coordinator, Internal Medicine Specialist

3 days ago


Andover, Massachusetts, United States Mass General Brigham Full time

About Us

Mass General Brigham Community Physicians is a leading healthcare organization dedicated to delivering exceptional patient care and advancing medical research. With a rich history of innovation and a commitment to excellence, we strive to provide unparalleled healthcare services to our patients.

Our Mission

We are dedicated to improving the health and well-being of our patients through compassionate care, cutting-edge technology, and a team of highly skilled healthcare professionals. Our mission is to provide personalized, patient-centered care that addresses the unique needs of each individual.

Job Summary

The Referral Coordinator is a critical member of our healthcare team, responsible for coordinating referrals, processing authorizations, and scheduling appointments. This role requires exceptional communication skills, attention to detail, and a passion for delivering exceptional patient care.

Key Responsibilities

  • Coordinate referrals and process authorizations in a timely and efficient manner.
  • Schedule appointments with internal and external specialty departments.
  • Communicate effectively with patients, families, and healthcare providers to ensure seamless care coordination.
  • Maintain accurate and up-to-date records of patient referrals and appointments.
  • Collaborate with healthcare teams to ensure timely and effective care delivery.
  • Provide exceptional customer service and support to patients and families.

Qualifications

  • A minimum of a high school diploma or equivalent.
  • At least one year of customer service experience in a healthcare setting.
  • Previous experience in a medical office environment is preferred.
  • Experience handling referrals is highly desirable.

What We Offer

Mass General Brigham Community Physicians is committed to providing a supportive and inclusive work environment that fosters professional growth and development. We offer a competitive benefits package, opportunities for career advancement, and a collaborative team environment.



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