Referral Coordinator, Internal Medicine Specialist
3 days ago
About Us
Mass General Brigham Community Physicians is a leading healthcare organization dedicated to delivering exceptional patient care and advancing medical research. With a rich history of innovation and a commitment to excellence, we strive to provide unparalleled healthcare services to our patients.
Our Mission
We are dedicated to improving the health and well-being of our patients through compassionate care, cutting-edge technology, and a team of highly skilled healthcare professionals. Our mission is to provide personalized, patient-centered care that addresses the unique needs of each individual.
Job Summary
The Referral Coordinator is a critical member of our healthcare team, responsible for coordinating referrals, processing authorizations, and scheduling appointments. This role requires exceptional communication skills, attention to detail, and a passion for delivering exceptional patient care.
Key Responsibilities
- Coordinate referrals and process authorizations in a timely and efficient manner.
- Schedule appointments with internal and external specialty departments.
- Communicate effectively with patients, families, and healthcare providers to ensure seamless care coordination.
- Maintain accurate and up-to-date records of patient referrals and appointments.
- Collaborate with healthcare teams to ensure timely and effective care delivery.
- Provide exceptional customer service and support to patients and families.
Qualifications
- A minimum of a high school diploma or equivalent.
- At least one year of customer service experience in a healthcare setting.
- Previous experience in a medical office environment is preferred.
- Experience handling referrals is highly desirable.
What We Offer
Mass General Brigham Community Physicians is committed to providing a supportive and inclusive work environment that fosters professional growth and development. We offer a competitive benefits package, opportunities for career advancement, and a collaborative team environment.
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