Sales Operations Executive

2 weeks ago

Chicago, Illinois, United States iManage Full time

At iManage, we prioritize a flexible work environment that promotes the health and well-being of our employees. We believe in the importance of in-person collaboration and learning while also providing the flexibility necessary for a fulfilling work-life balance. We invite you to discover more about our culture.

Role Overview: Senior Director of Sales Operations

As a seasoned and data-oriented leader in Sales Operations, you will play a pivotal role in enhancing sales processes and driving revenue growth while improving customer satisfaction. This position requires collaboration with various departments to streamline go-to-market strategies and support customer engagement throughout their journey. Key responsibilities include managing the sales technology ecosystem, analyzing sales data, and facilitating sales enablement initiatives, with a strong emphasis on annual strategic planning. You will act as a strategic partner to the Chief Revenue Officer, proactively addressing business needs. This is an exceptional opportunity to lead and develop a nascent operations team and shape the operational strategy.

We champion innovation, accountability, and creative problem-solving to tackle business challenges and seize opportunities. At iManage, you will contribute to a collaborative team environment while advancing your professional growth and enjoying the journey.

Key Responsibilities:
  1. Driving a proactive sales culture by developing and executing the global sales operations strategy, including quarterly planning, resource allocation, and operational roadmap development.
  2. Collaborating with Sales and Finance leaders on compensation structures, territory assignments, quota development, and operational reporting.
  3. Partnering with global sales leadership to enhance sales forecasting and opportunity management.
  4. Ensuring effective delivery of sales training across all levels of the sales organization.
  5. Optimizing the sales technology stack, including the implementation and selection of new tools.
  6. Managing systems administration tasks such as report generation, process optimization, and CRM data integrity, including platforms like Salesforce, Clari, and Gong.
  7. Working with Marketing and Business Development to establish reliable processes for lead generation and maintain data integrity within Salesforce and related systems.
  8. Coordinating with IT teams to uphold system security and data protection.
  9. Building strong relationships with key management personnel to foster collaboration across various departments, including Professional Services, Channels & Alliances, Renewals, Product Management, and People Operations.
Qualifications:
  1. Over 7 years of experience in managing sales operations, analytics, and enablement within a SaaS environment.
  2. In-depth knowledge of sales segmentation, territory planning, quota setting, forecasting, and performance metrics.
  3. Proven ability to translate high-level sales strategies into actionable operational practices.
  4. Experience in implementing consistent operational sales practices with a customer-centric focus.
  5. Strong familiarity with Salesforce and other sales enablement tools.
  6. Advanced proficiency in Excel.
  7. A Bachelor's Degree in a relevant field such as technical, finance, or business.

If you do not meet every qualification listed, we encourage you to apply. At iManage, we are dedicated to fostering a diverse and inclusive workplace and welcome candidates who bring a growth mindset and a willingness to learn.

Benefits of Joining iManage:
  1. Be part of a supportive and experienced team that values inclusivity and encouragement.
  2. Enjoy flexible working hours that promote a healthy work-life balance.
  3. Collaborate in a modern workspace equipped with amenities and regular social events.
  4. Engage in meaningful work that addresses complex challenges using cutting-edge technologies.
  5. Take charge of your career development with our internal growth framework.
  6. Access unlimited courses through LinkedIn Learning to enhance your skills and earn certifications.
  7. Join an innovative SaaS company that is poised for growth and expansion.
About iManage:

iManage is committed to Making Knowledge Work™. Our intelligent, cloud-enabled platform is trusted by over one million professionals in more than 65 countries to unlock and utilize the knowledge embedded in their business content and communications.

We are dedicated to continuous innovation to address complex professional challenges and drive better business outcomes. We seek individuals who thrive on challenges and enjoy collaborating with top industry talent.

At iManage, we believe in making every contribution meaningful.

iManage is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive environment for all employees.

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