Practice Manager

6 days ago

West Orange, New Jersey, United States Barnabas Health Medical Group Full time
Job Summary

We are seeking a highly skilled and experienced Practice Manager to join our team at Barnabas Health Medical Group. The successful candidate will be responsible for overseeing the day-to-day operations of our medical practices, ensuring that optimal patient care is delivered in accordance with our policies and procedures.

Key Responsibilities
  • Oversee the daily operations of the practice, including staff management, practice productivity, financial deposits, physician and patient scheduling, and budget development.
  • Ensure that policies and procedures are implemented promptly and efficiently, while working collaboratively with Senior Management and Internal Stakeholders to achieve excellent patient experience.
  • Assist in all front desk duties, answer telephones, and schedule appointments.
  • Obtain and enter patient and insurance information, maintain charts, verify insurance eligibility, post and collect charges and payments, and print receipts.
  • Follow through on all customer requests and inquiries in a timely fashion, maintain positive relationships with all customers, employees, physicians, patients, visitors, and guests.
  • Assure physicians licensure is current, including license, CDS, DES, Malpractice Insurance, ACLS, and BLS.
  • Maintain practice work queues or supervise designated persons, effectively allocate and schedule resources, and project and appropriately staff the practices to meet demand.
  • Determine priorities and organize work and time to meet them, utilize resources, both labor and non-labor, to maximize efficiency and quality, and follow sound employee retention techniques.
  • Interact constructively, tactfully, and diplomatically with others, resolve conflicts effectively, demonstrate cultural competency, and maintain a diverse workforce.
  • Adhere to budgetary guidelines, proactively manage budget variances and causes, and review daily flow sheets, make deposits, and check posting, billing, and coding.
  • Update staff on coding changes and inputs changes in computer, coordinate patient care with affiliating health members, gather information for special testing, and coordinate physician schedules and entering PTO, CME, Seminars, Meetings on bi-weekly payroll time sheets with back-up documentation as per compliance regulations.
  • Assure that the office complies with all requirements of OSHA that apply to practice, and that all employees are trained in proper procedures and are following the regulations.
  • Keep physical properties of office in good state of repair, monitor the security policies of office, and report status to Regional Operations Manager.
Requirements
  • Minimum of two-three years of management experience in a primary care or multi-specialty setting.
  • Must be well-versed in interdisciplinary practice environments, with knowledge and experience in patient registration, billing, management of front-end staffing settings, process management, conflict resolution, and team development.
  • Demonstrated understanding of healthcare fiscal management, excellent written, oral, and interpersonal skills, proficiency with EHR Systems and software applications, and proficiency with Microsoft Office.
  • Bachelor's Degree in Liberal Arts, Business Management, or other related discipline, preferred. Appropriate experience may be substituted for educational requirements.
  • Bilingual in English and Spanish preferred. Healthcare management experience is highly preferred.

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