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Client Relations Specialist

2 months ago

Arlington, Virginia, United States Berkshire Bank Full time

Customer Service Associate

Location: Arlington, VT

Objective: Responsible for executing customer service functions and administrative tasks. Fosters positive relationships with clients and provides appropriate referrals.

  • Processes a variety of customer transactions efficiently
  • Maintains comprehensive knowledge of banking products and compliance regulations
  • Accurately manages cash transactions
  • Supports daily office operations and assists with various tasks
  • Delivers exceptional customer service and promotes bank offerings

Requirements:

  • Achieve a minimum score of 80% on the Teller Skills Assessment
  • Fulfill balancing criteria
  • Receive a satisfactory performance evaluation from management

Education: High School Diploma or equivalent

Experience: Previous experience in transactions or as a teller is preferred. Experience in customer service is also desirable. Familiarity with cash handling is essential.

Skills & Knowledge: Proficient in customer service, effective communication, basic computer skills, and strong interpersonal abilities.