Operations Manager for Aquatic Facility

2 weeks ago


New Rochelle, New York, United States Goldfish Swim School Full time
Are you ready to take on a rewarding role in a vibrant environment?

Join us at Goldfish Swim School, where we believe in making a difference in the lives of children while having fun at work. As an integral part of our team, you will oversee the daily operations of our aquatic facility, ensuring that everything runs smoothly and meets our high standards.

Key Responsibilities:
1. Manage and direct daily operations to align with Goldfish Swim School's established protocols.
2. Support the General Manager and department heads in completing daily objectives.
3. Lead and motivate the staff to achieve high productivity and maintain positive morale.
4. Train and supervise the aquatics team to deliver exceptional swim instruction.
5. Collaborate with Deck Supervisors and Golden Teachers on class scheduling, student progress, and customer service.
6. Provide training in sales and marketing to enhance the skills of the sales team.
7. Oversee retail and vending operations to ensure a balanced product offering and appropriate pricing.
8. Manage private party staff to uphold our operational standards.
9. Develop proficiency in the Links software for bookings, class scheduling, and reporting.
10. Ensure a safe and sanitary swimming environment through effective pool operations management.
11. Initiate and coordinate employee engagement activities to boost satisfaction.
12. Implement and oversee the Emergency Action Plan and safety protocols, ensuring all staff are trained accordingly.
13. Maintain current certifications and stay informed on industry trends in aquatics and management.

Qualifications:
• A Bachelor's degree is preferred, along with experience as a certified lifeguard, youth sports instructor, camp counselor, or childcare provider.
• A minimum of two years in a management role is preferred, with experience as a swimming instructor being a plus.

Certifications:
• Lifeguard, CPR/AED, and First Aid certifications are required, with training provided to maintain these credentials.

At Goldfish Swim School, we are committed to fostering a supportive and engaging workplace culture. Join us in our mission to change lives and create a positive impact in our community.

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