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Aquatic Safety Educator

2 months ago


New York, New York, United States The Educational Alliance Inc. Full time
Position Overview

The Educational Alliance Inc. is dedicated to uniting and collaborating with diverse communities, providing individuals and families with exceptional, multi-generational programs and services that enhance their overall well-being and socioeconomic prospects. We pride ourselves on being an inclusive organization where progress is achieved through meaningful relationships. Our legacy as a Jewish organization drives us to deliver transformative services and programs to all New Yorkers through our extensive network of community centers.

Role Summary:

As an Aquatic Safety Educator, you will serve as a Lifeguard, ensuring the health and safety of all participants in the aquatic environment. You will also conduct swimming lessons and private swim sessions as scheduled.

  • Engage and collaborate with all member and client groups.
  • Build partnerships with both internal and external stakeholders.

Key Responsibilities:

Primary Duties (90%)

  • Act as a Lifeguard to maintain the safety and well-being of all members and clients in the pool and surrounding areas.
  • Instruct learn-to-swim classes and/or private swim sessions as per the schedule.
  • Coordinate with the Aquatics Director and facilities team to ensure the organization and cleanliness of pool areas and locker rooms.
  • Provide outstanding customer service to all members and clients at all times.
  • Address and resolve member/client inquiries and concerns promptly and courteously.
  • Guide clients regarding established Aquatics protocols and procedures.

Secondary Duties (10%)

  • Foster professional relationships with colleagues, participants, and guests.
  • Attend Aquatics Staff meetings and training sessions as required.
  • Perform additional tasks as assigned.

Qualifications:

Essential Knowledge:

  • Water Safety Instructor certification or equivalent.
  • Current Lifeguard, CPR, and First Aid certifications.
  • Exceptional customer service skills, with a friendly and courteous approach.
  • Availability to work early mornings, evenings, and weekends (10 – 17 hours per week).
  • Team-oriented with a passion for building relationships.
  • Understanding of Aquatics industry standards.
  • Proactive and hands-on work ethic, demonstrating professionalism.
  • Self-motivated, efficient, and detail-oriented.
  • Ability to work independently in high-pressure situations.

Preferred Skills and Experience:

  • Safety Awareness
  • Customer Focus
  • Effective Communication
  • Proactive Approach
  • Problem-Solving Skills

Benefits:

  • Discounts for movies, Broadway shows, amusement parks, etc.
  • Complimentary gym membership at our facilities.
  • Discounts on programs offered by The Educational Alliance.

Disclaimer:

This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, duties, and skills required.

Equal Employment Opportunity:

The Educational Alliance is committed to fostering workplace diversity and inclusion. We are equal opportunity employers and do not discriminate in hiring or employment based on race, color, religion, national origin, gender identity and expression, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.