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Operations Manager for Aquatic Programs

2 months ago


New Rochelle, New York, United States Goldfish Swim School Full time

Are you seeking a fulfilling role where your contributions truly matter? At Goldfish Swim School, we pride ourselves on being a dynamic and rapidly expanding franchise that stands out from the crowd.

Our Mission: We are dedicated to transforming lives by helping children achieve their swimming goals. Our unique work environment includes a 90-degree pool, a casual dress code, and a culture that celebrates our team members through awards, gift cards, and engaging social events. With our ongoing growth, we offer numerous advancement opportunities for the right candidates.

What We Offer:

  • Leadership positions
  • Flexible working hours
  • Competitive compensation
  • Valuable professional experience
  • Enhanced social engagement
  • Future references and referrals

Key Responsibilities:

  • Oversee daily operations to ensure compliance with Goldfish Swim School's standards.
  • Assist the General Manager and department heads in completing daily tasks efficiently.
  • Manage staff to promote high productivity, outstanding performance, and positive employee morale.
  • Train and supervise the aquatics team to deliver exceptional swim instruction.
  • Collaborate with Deck Supervisors and Golden Teachers on class scheduling, student progress, and customer service.
  • Provide sales and marketing training to qualified staff members.
  • Guide the retail and vending departments to ensure a balanced product mix and appropriate pricing.
  • Supervise private party staff to maintain operational standards.
  • Develop proficiency in the Links software for bookings, class scheduling, and reporting.
  • Maintain a safe and sanitary swimming environment through effective pool operations.
  • Initiate and manage employee engagement activities to enhance workplace satisfaction.
  • Implement and oversee the Emergency Action Plan and safety protocols.
  • Stay current with certifications and industry knowledge in aquatics and management.

Qualifications:

  • A Bachelor's degree or higher is preferred.
  • Experience as a certified lifeguard, youth sports instructor, camp counselor, or childcare provider is required.
  • Two or more years of management experience is preferred.
  • Two or more years of experience as a swimming instructor is preferred.

Certifications: Lifeguard, CPR/AED, and First Aid certifications are required. Training is provided to complete and maintain these certifications.

Join us at Goldfish Swim School, where we foster a supportive and engaging environment dedicated to the growth and development of our team and the children we serve.