Quality Assurance Operations Leader

2 weeks ago


West Memphis, Arkansas, United States Bosch Group Full time
Job Overview

Company Overview:
At Bosch, we strive to develop innovative technologies that enhance quality of life globally. Our commitment spans various sectors, including mobility solutions, consumer goods, industrial technology, and energy and building technology.

Role Responsibilities:
  • Leadership: Direct the QA team in daily operations, conducting start-up meetings, and maintaining key performance indicators (KPIs) related to safety and quality.
  • Task Management: Assign and prioritize daily responsibilities for QA auditors to ensure customer satisfaction, serving as the primary contact for audit assignments.
  • Collaboration: Attend daily operations meetings focused on quality, engaging in problem-solving initiatives and promoting continuous improvement.
  • Training and Communication: Communicate and train staff on new processes or changes, providing coaching to enhance inspection functionality.
  • Audit Oversight: Conduct daily audits, ensuring all QA audits are completed, documented, and submitted accurately.
  • Documentation: Create and update workplace instructions (WPIs) as necessary, reviewing and approving new QA processes and changes.
  • Compliance Monitoring: Ensure adherence to QA processes and WPIs through regular audits and on-site checks to identify and resolve deficiencies.
  • Data Management: Assist in the creation of parts in the warehouse management system (WMS), ensuring accurate master data entry.
  • Problem Solving: Actively address system and process-related issues, troubleshooting inventory problems and facilitating effective communication.
  • Interdepartmental Communication: Collaborate with various departments to expedite priorities and support the postponement team as needed.
  • Operational Support: Provide guidance on quality requirements to support operational needs.
  • Additional Duties: Perform other responsibilities as assigned by the supervisor.
Qualifications:
  • High school diploma or GED is required.
  • Preferred knowledge and experience in Bosch Production System (BPS).
  • Familiarity with Excel, Word, Outlook, and warehouse management systems (WMS).
  • Understanding of quality processes, product specifications, and customer requirements.
  • Previous experience in a leadership role with strong communication skills.

Commitment to Diversity:
We are dedicated to fostering a diverse workforce and are an equal opportunity employer.

Note:
Only individuals authorized to work in the U.S. will be considered for this position.



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