Bilingual Spanish Receptionist

2 weeks ago


Houston, Texas, United States The GEO Group, Inc. Full time

Benefits Overview:

Compensation and Perks

As a Bilingual Receptionist, you will be part of a well-established and continuously evolving organization that offers a diverse range of challenges. We prioritize internal promotions, providing you with opportunities to advance within various departments and locations. Your dedication and hard work will be recognized with a competitive salary and a comprehensive benefits package.

  • Two (2) weeks of vacation
  • Fifty-six (56) hours of sick leave
  • Fifteen (15) paid holidays
  • Medical, dental, and vision insurance
  • Life insurance options (including spouse and dependents)
  • Accidental death and dismemberment coverage
  • Short- and long-term disability benefits
  • Flexible spending accounts
  • 401(k) retirement savings plan
  • Employee stock purchase program
  • Tuition reimbursement up to $3,500 annually
  • Employee Assistance Program (EAP)
  • Legal assistance program
  • Direct deposit for payroll
  • Discounts on theme parks and attractions

The details regarding compensation and benefits are accurate as of the posting date. The organization reserves the right to modify this information at any time, in accordance with applicable laws.

Equal Opportunity Employer

Position Overview:

Since its establishment, The GEO Group, Inc. has been committed to providing effective supervision and support for individuals in various programs. Our Intensive Supervision Appearance Program (ISAP) is a critical component of our operations, offering comprehensive case management alongside proven supervision technologies. With a strong network of community partners, we ensure that participants receive essential support for their basic life needs. Our program continues to expand, achieving positive outcomes for an increasing number of participants.

Qualifications:

Essential Requirements

  • High School Diploma or GED.
  • A minimum of two (2) years of relevant experience in a similar role, with a preference for experience in multicultural environments.
  • Ability to pass a federal background check and secure a suitability determination.
  • U.S. citizenship is required.
  • Must have resided in the U.S. for three (3) of the last five (5) years (military and study abroad accepted).
  • Bilingual proficiency in English and Spanish is mandatory.
  • Strong computer skills.
  • Effective communication abilities with both internal and external stakeholders.
  • Excellent interpersonal skills, with the ability to interact tactfully with the public.
  • Sound judgment and composure in stressful situations.
  • Ability to engage with diverse populations with sensitivity.
  • Strong organizational skills and attention to detail.
  • Familiarity with Microsoft Word, Excel, and Outlook.
  • Capability to work with standard office software.

Working Environment:

  • Standard office setting.
  • Occasional local travel may be necessary.
  • Use of typical office equipment such as computers, telephones, and fax machines.
  • Ability to perform data entry tasks.

Key Responsibilities:

Summary:
Provide administrative and clerical support within the ISAP office.

Main Duties:

  • Greet and communicate with program participants, visitors, and agency personnel.
  • Ensure proper check-in procedures for program participants.
  • Manage incoming calls and direct them appropriately.
  • Maintain case records for program participants through data entry.
  • Organize files and related documentation.
  • Assist the Program Manager and Case Specialists with case coordination and clerical tasks.
  • Coordinate transportation services for program participants.
  • Perform additional duties as assigned.

Compensation:
Hourly rate: $19.50



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