ECM Program Coordinator

2 weeks ago

Santa Cruz, California, United States FRONT ST MASTER Full time
Job Overview

Position Location
Housing Support Team

Compensation
$26.00 per hour

Position Summary:
As an integral part of the Housing Support Team, the ECM Case Manager is tasked with providing holistic care management services and facilitating community-based care coordination to bridge service gaps for Medi-Cal recipients, ensuring alignment with Central Coast Alliance for Health (CCAH) performance metrics. Reasonable accommodations may be made to assist individuals with disabilities in fulfilling essential job functions.

Key Responsibilities:

Direct Care and Case Management
  1. Deliver services to all participants in a culturally sensitive manner, regardless of race, color, creed, national origin, marital status, sexual orientation, age, sex, religion, or disability.
  2. Engage and enroll eligible participants through outreach efforts.
  3. Conduct thorough assessments for individuals referred to the ECM program to identify their medical, behavioral health, and social needs.
  4. Evaluate client needs, provide education on self-management strategies, and address obstacles to care.
  5. Monitor participant progress towards care plan objectives, offering continuous support and guidance.
  6. Inform participants of their rights, responsibilities, and the company's grievance procedures, ensuring services respect their freedom of choice.
  7. Collaborate with interdisciplinary team members to coordinate care and enhance outcomes.
  8. Uphold ethical and professional standards, including maintaining client confidentiality and honoring cultural diversity.
  9. Provide information on health and mental health issues, including prevention, early detection, and remedial care to participants, families, and the community.
  10. Ensure the safety and guidance of participants with physical challenges.
  11. Transport participants to appointments and outings as necessary.
Team Collaboration
  1. Foster cooperative and professional relationships and communication.
  2. Achieve program outcome expectations in partnership with CCAH.
  3. Engage in regular team meetings and training to enhance care coordination and outcomes.
  4. Provide feedback to management for program quality improvement and assist in monitoring program effectiveness and participant satisfaction.
Documentation and Reporting
  1. Report any suspected abuse of dependent adults and elders to the appropriate authorities.
  2. Maintain clear, accurate, and professional records.
  3. Meet caseload expectations and collaborate to fulfill program requirements.
  4. Submit timely and accurate invoices, billing data, and other necessary reports.
Qualifications:

Required Skills and Experience:

Education
  1. Bachelor's degree in psychology, social work, or a related field; or
  2. Three years of experience in an outreach program providing direct services to individuals facing housing challenges.
Knowledge
  1. Experience in housing navigation, community outreach, and participant supervision.
  2. Familiarity with HIPAA, OSHA, and applicable state and local laws and regulations.
  3. Understanding of trauma-informed care principles.
Language Proficiency
  1. Ability to read, speak, write, and understand English proficiently to communicate care regulations and requirements.
  2. Capable of effectively presenting information and responding to inquiries.
Mathematical Skills
  1. Ability to calculate figures and amounts related to the position's requirements.
Reasoning Skills
  1. Ability to follow written, oral, or diagrammed instructions.
  2. Competence in addressing problems involving multiple variables in various situations.
Additional Skills
  1. Ability to complete tasks promptly, meet deadlines, and manage multiple activities effectively.
  2. Strong interpersonal skills to maintain professional working relationships.
  3. Proficient computer skills for email, word processing, and necessary software.
Additional Requirements
  1. Must be at least 21 years old and eligible for the company's vehicle insurance.
  2. Must pass background checks by the Department of Justice and County.
  3. Participation in company committees may be required.
  4. Completion of all mandated training and meetings as per company policies.
  5. Adherence to established safety procedures while performing job functions.
Physical Requirements:
To successfully perform essential job functions, the following physical demands must be met:
  1. Regularly required to talk, hear, and sit or stand for extended periods.
  2. Frequently required to reach with hands and arms, stand, walk, stoop, and occasionally kneel, crouch, crawl, or lift up to 25 pounds.
  3. Must be physically, mentally, and occupationally capable of performing assigned tasks.
Work Environment:
While performing essential job functions, employees may encounter:
  1. Noise levels typically ranging from low to moderate.
  2. Potential exposure to hazardous household cleaning chemicals.
  3. Unpredictable client behavior, including the possibility of verbal or physical confrontations.

  • ECM Program Coordinator

    2 weeks ago

    Santa Cruz, California, United States FRONT ST MASTER Full time

    Job OverviewLocationHousing Support TeamCompensation$26.00 HourlyPosition Summary:As an ECM Case Manager, you will be tasked with providing comprehensive care management services and facilitating community-based care coordination to address the service gaps faced by Medi-Cal recipients. This role is essential in meeting the outcome expectations set forth by...

  • ECM Care Coordinator

    2 weeks ago

    Santa Cruz, California, United States FRONT ST MASTER Full time

    Job OverviewLocationHousing Support TeamCompensation$26.00 per hourPosition Summary:As an ECM Care Coordinator, you will be instrumental in providing holistic care management services and facilitating community-based care coordination aimed at bridging service gaps for Medi-Cal beneficiaries, while aligning with Central Coast Alliance for Health (CCAH)...

  • Youth Programs Coordinator

    2 weeks ago

    Santa Cruz, California, United States Ecology Action Full time

    Position OverviewSeeking a Dedicated Program Coordinator for Youth InitiativesAre you committed to enhancing youth education and promoting safe transportation practices? We are looking for a Program Coordinator II focused on youth programs to advance bicycle and pedestrian safety education among students.About UsEcology Action is a prominent organization...

  • Biomedical Science Program Coordinator

    2 weeks ago

    Santa Cruz, California, United States University of California, Santa Cruz Full time

    Position Overview: The University of California, Santa Cruz is seeking a motivated and detail-oriented Program Coordinator to assist in the management of biomedical science training initiatives. This role is essential in supporting the leadership team in the administration of programs aimed at advancing research in areas such as aging, cancer,...

  • Biomedical Science Program Coordinator

    2 weeks ago

    Santa Cruz, California, United States University of California, Santa Cruz Full time

    Position Overview: The University of California, Santa Cruz is in search of a dedicated Program Coordinator to support the leadership team in managing biomedical science training initiatives. These programs are designed to assist stem cell researchers in developing innovative strategies to address critical health issues such as aging, cancer,...

  • Biomedical Science Program Coordinator

    2 weeks ago

    Santa Cruz, California, United States University of California, Santa Cruz Full time

    Position Overview:The University of California, Santa Cruz is on the lookout for a dedicated Program Coordinator to join our leadership team in managing biomedical science training initiatives. These programs are designed to support stem cell researchers who are pioneering innovative solutions to address critical health challenges such as aging, cancer,...

  • School Nutrition Program Coordinator

    2 weeks ago

    Santa Cruz, California, United States Live Oak Elementary School District Full time

    About the Employer Welcome to Live Oak School District Our mission is to empower, inspire and ensure equitable opportunities for every student to thrive. We teach and nurture the whole child in an academically rigorous, collaborative and innovative environment. The Live Oak School District was established in 1872 and currently serves approximately 1,700...

  • Manager of Enhanced Care Services

    2 weeks ago

    Santa Barbara, California, United States Cencal Health Full time

    Job OverviewLocationMain OfficeRemote WorkHybridEmployment TypeFull TimeEducation RequirementBachelor's DegreeFieldMedical ManagementSalary RangeAnnual Salary in California: $114,138 - $171,207Position SummaryThe Enhanced Care Management (ECM) Manager is responsible for the strategic oversight and operational management of the ECM initiative. This role...

  • Registered Nurse

    2 weeks ago

    Santa Barbara, California, United States Cencal Health Full time

    Job OverviewPosition Type: Full TimeSalary Range: UndisclosedJob Category: Medical ManagementSalary Range: $82,165 - $119,140Position SummaryThe Health Plan Nurse Coordinator for Enhanced Care Management (HPNC ECM) is a dedicated Registered Nurse responsible for overseeing the Enhanced Care Management unit. This role involves conducting utilization...

  • Manager of Enhanced Care Operations

    2 weeks ago

    Santa Barbara, California, United States Cencal Health Full time

    Position OverviewThe Enhanced Care Management (ECM) Manager is responsible for overseeing the implementation and operational management of the ECM program. This role serves as a key subject matter expert and acts as a liaison between CenCal Health and various ECM providers, community organizations, and healthcare professionals to ensure the successful...

  • Manager of Enhanced Care Operations

    2 weeks ago

    Santa Barbara, California, United States Cencal Health Full time

    Job OverviewPosition: Enhanced Care Management ManagerType: Full TimeEducation: Bachelor's DegreeSalary Range: $114,138 - $171,207Role SummaryThe Enhanced Care Management (ECM) Manager is responsible for overseeing the implementation and operational aspects of the ECM initiative. Acting as a subject matter expert, the manager will facilitate collaboration...

  • Assistant for IBSC Program Management

    2 weeks ago

    Santa Cruz, California, United States University of California, Santa Cruz Full time

    Position Overview:The University of California, Santa Cruz is on the lookout for a dedicated Program Coordinator to assist our leadership team in managing biomedical science training initiatives. These programs are designed to support stem cell researchers who are pioneering innovative strategies to address significant health challenges.Key...

  • Associate Residency Program Director

    17 hours ago

    Santa Cruz, California, United States Dignity Health Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Residency Program Director to join our team at Dignity Health. As a key member of our Family Medicine Residency Leadership team, you will play a crucial role in leading and overseeing our Family Medicine Residency Program.Key ResponsibilitiesAssist the Program Director in leading and...

  • Associate Residency Program Director

    2 days ago

    Santa Cruz, California, United States Dignity Physician Careers Full time

    Job SummaryThe Dignity Physician Careers is seeking a highly skilled and experienced Family Medicine Residency Associate Program Director to join our team. As a key member of the Family Medicine Residency Leadership team, you will be responsible for assisting the Program Director in leading and overseeing the Family Medicine Residency...

  • Facilities Coordinator

    1 week ago

    Santa Cruz, California, United States Jones Lang LaSalle IP, Inc. Full time

    Job Summary:We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team at Jones Lang LaSalle IP, Inc. As a key member of our facilities team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our facilities.Key Responsibilities:Assist with budgetary requests and...

  • Shelter Operations Coordinator

    7 days ago

    Santa Cruz, California, United States Housing Matters Full time

    Job DescriptionOverviewHousing Matters is a leading organization dedicated to ending homelessness in Santa Cruz County. We are seeking a highly skilled and compassionate individual to join our team as a Direct Services Coordinator (Emergency Shelter Tech).Key ResponsibilitiesMaintain a safe, secure, and clean environment for shelter guests, ensuring their...

  • Program Coordinator

    2 weeks ago

    Santa Ana, California, United States Meals on Wheels OC Full time

    Position OverviewAbout Us: Meals on Wheels Orange County is the foremost nonprofit organization dedicated to providing nutritional and supportive services for vulnerable senior citizens in the region. Our mission is to alleviate hunger and social isolation among older adults through the delivery of healthy meals, friendly interactions, and safety...

  • Database Information Coordinator

    4 days ago

    Santa Cruz, California, United States Eocene Environmental Group Full time

    Job SummaryWe are seeking a highly skilled Data Management Specialist to join our team at Eocene Environmental Group. As a key member of our organization, you will be responsible for managing our client database program, ensuring data integrity and accuracy, and providing technical support to our field personnel and office staff.Key ResponsibilitiesData...

  • RN Patient Care Coordinator

    4 weeks ago

    Santa Cruz, California, United States Dignity Health Full time

    OverviewAbout UsDominican Hospital (a member of Dignity Health) is a 222-bed facility that offers a wide range of services to residents of California's Central Coast. With 24/7 emergency care, comprehensive care in cardiac, orthopedics, oncology, women's and children's services, we continue to lead the region in medical innovation and excellence in...

  • Technical Program Manager, Avionics and Lighting Systems

    2 days ago

    Santa Cruz, California, United States Joby Aviation Full time

    Job SummaryWe are seeking a highly skilled Technical Program Manager to join our team at Joby Aviation. As a Technical Program Manager, you will be responsible for the execution of the program plan for Avionics and Lighting systems, working closely with the team to develop and maintain hardware project timelines towards aircraft type certification and...