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Inside Sales Representative

2 months ago

Nashville, Tennessee, United States Keller Group, LLC Full time

About the Role:

We are seeking a highly motivated and customer-focused Inside Sales Specialist to join our team at Keller Group, LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities:

  • Provide excellent customer service to all walk-in customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Place outbound calls to established and potential customers to promote our products and services, and to identify new business opportunities.
  • Open new accounts and grow existing accounts by building strong relationships with clients and identifying their needs and preferences.
  • Sell and inform customers of new products and equipment, and provide technical assistance as needed.
  • Telephone follow-up on sales opportunities, managing these activities through our CRM system.
  • Support Regional Account Managers with lead generation, sales follow-up, and service support calls as needed.
  • Accurately maintain all appropriate reports, contact information, and account information in our CRM system.
  • Identify and qualify prospective customers developed from lead lists, direct mail, promotions, etc.

Requirements:

  • Experience in sales, customer service, or a related field is preferred.
  • Display a bright and enthusiastic personality that creates a fantastic customer experience.
  • Minimum of a High School Diploma required.
  • Retail and cash handling experience is preferred.
  • Ability to learn our product line well enough to fulfill customer needs and answer questions.
  • Able to regularly lift 50 pounds.
  • Valid driver's license.
  • Our showroom is open Monday through Friday, 8am – 5pm. Our representatives must be here early enough to get the shop open and be able to stay long enough to close when the last customer leaves.
  • Weekends off with no travel required.
  • Personality, work ethic, and enthusiasm are valued more than experience, so we are willing to train the right candidate.
  • Bilingual Spanish/English is required.

What We Offer:

  • Competitive salary.
  • Medical, dental, vision, PTO, 401k with discretionary employer matching, Health Savings Account option, Flex-Spending account option, life and disability insurance, wellness rewards program.
  • No nights or weekends.
  • Great work environment with community outreach and team building opportunities.
  • Referral bonuses.
  • Product offering discounts.

Additional Opportunities:

  • Keller Group, LLC designs and builds mobile cleaning systems in-house. For candidates with mechanical ability or curiosity, there is an opportunity to participate in the construction process.
  • Keller Group, LLC Chemical routinely trains auto detailers to use the most cutting-edge automotive reconditioning products and equipment. Our product research, development, and testing are done in-house. Interested candidates will have ample opportunity to learn about automotive detailing.