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Sales Representative

1 month ago

Nashville, Tennessee, United States Triangle Fastener Corporation Full time
Job Title: Inside Sales Representative

Triangle Fastener Corporation is a leading wholesale distributor in the construction industry, serving the US and beyond since 1977. We are seeking a highly motivated Inside Sales Representative to join our team at our office in Madison, TN.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, and electronic communication channels.
  • Manage customer sales transactions, including order and quotation requests.
  • Monitor and maintain proper inventory levels, optimizing supply chain efficiency.
  • Coordinate delivery schedules and communicate essential delivery information to customers.
  • Proactively address and resolve customer service issues, ensuring customer satisfaction.
  • Cultivate strong working relationships with vendors to enhance partnership and service quality.
  • Perform follow-up procedures to guarantee punctual shipment of products sold, fostering customer trust.
  • Manage walk-in counter, phone, and email customer inquiries, providing product guidance as needed.
  • Coordinate and support sales efforts initiated by Outside Sales personnel, contributing to the overall sales strategy.
  • Maintain the showroom and offer innovative marketing ideas to promote key products and promotions.

Requirements:

  • 1+ years of prior experience in a customer service position or related field.
  • 3+ years of prior experience in an inside sales position or related field.
  • High School Diploma/GED.
  • Associate degree in business, sales, marketing, or similar, or equivalent level of prior relevant experience.

Preferred Skills:

  • Proficient in Microsoft Office Suite.
  • Proficient in multitasking to efficiently manage various responsibilities.
  • Skilled at working effectively in a collaborative environment.
  • Effective communication skills, both spoken and written.
  • Proficient in problem-solving, addressing challenges effectively.

Why Work with Us:

At Triangle Fastener Corporation, we offer a team-oriented environment with excellent benefits, including medical, dental, vision, and voluntary supplemental insurance, paid vacation days, paid personal days, and immediate eligibility for paid holidays. We are committed to providing a supportive and knowledgeable team that enables our employees to thrive in a fast-paced environment.