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Foothills Sports Medicine Physical Therapy is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional patient service, managing appointments, and ensuring seamless communication between patients, providers, and staff.
Responsibilities- Provide warm and welcoming greetings to patients, ensuring a positive first impression of our practice
- Check patients in and out for appointments, verifying all necessary documents and information
- Answer phone calls and direct patients to the appropriate staff member or department
- Accurately register patients and create patient accounts within our Electronic Medical Records (EMR) system
- Schedule patient appointments for both new and existing patients, ensuring efficient use of provider time
- Perform routine administrative tasks, including data entry, payment collection, and preparation of patient charts and documents
- Maintain accurate and up-to-date patient records, ensuring compliance with HIPAA regulations
- Collaborate with other staff members to ensure seamless communication and efficient workflow
- High School Diploma or equivalent required
- Basic office support skills, including MS Office and data entry
- Excellent communication and interpersonal skills, with a focus on providing exceptional patient service
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Previous experience in a medical office setting preferred, but not required