Medical Office Coordinator
4 weeks ago
We are seeking a highly skilled and detail-oriented Medical Receptionist to join our team at Sterling Ridge Orthopaedics and Sports Medicine.
Key Responsibilities:
- Provide exceptional patient care and respond promptly to patient needs and requests.
- Answer telephone calls professionally and efficiently, addressing inquiries or referring questions to other staff members.
- Assist patients with insurance papers and billing questions, ensuring accurate and timely resolution.
- Print and distribute necessary forms for patient charts and clinic staff, maintaining a high level of organization and attention to detail.
- Ensure all necessary patient paperwork is completed and up-to-date, communicating co-insurance and deductible amounts to patients as needed.
- Collect co-payments, co-insurance, and deductibles, as well as account balances, at the time of service.
- Update patient information in the electronic medical record (EMR) system, utilizing Athena software.
- Notify relevant clinic staff of patient arrivals, printing and distributing billing/charge slips as necessary.
- Manage incoming cash, checks, and credit card receipts, reconciling patient accounts and cash/money drawer on a daily basis.
- Perform miscellaneous office and clerical duties as needed, maintaining a high level of professionalism and efficiency.
Requirements:
- Graduate of a certified medical office training program preferred.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
- Proficiency in computer software, office equipment, and medical/insurance software.
- Basic office skills, including typing and filing.
- Bilingual skills (English/Spanish) a plus.
- 2+ years of experience in a medical office environment preferred.
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Medical Office Coordinator
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