Medical Office Coordinator

4 weeks ago


Spring Valley, Nevada, United States Sterling Ridge Orthopaedics and Sports Medicine Full time
Job Description

We are seeking a highly skilled and detail-oriented Medical Receptionist to join our team at Sterling Ridge Orthopaedics and Sports Medicine.

Key Responsibilities:

  • Provide exceptional patient care and respond promptly to patient needs and requests.
  • Answer telephone calls professionally and efficiently, addressing inquiries or referring questions to other staff members.
  • Assist patients with insurance papers and billing questions, ensuring accurate and timely resolution.
  • Print and distribute necessary forms for patient charts and clinic staff, maintaining a high level of organization and attention to detail.
  • Ensure all necessary patient paperwork is completed and up-to-date, communicating co-insurance and deductible amounts to patients as needed.
  • Collect co-payments, co-insurance, and deductibles, as well as account balances, at the time of service.
  • Update patient information in the electronic medical record (EMR) system, utilizing Athena software.
  • Notify relevant clinic staff of patient arrivals, printing and distributing billing/charge slips as necessary.
  • Manage incoming cash, checks, and credit card receipts, reconciling patient accounts and cash/money drawer on a daily basis.
  • Perform miscellaneous office and clerical duties as needed, maintaining a high level of professionalism and efficiency.

Requirements:

  • Graduate of a certified medical office training program preferred.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Proficiency in computer software, office equipment, and medical/insurance software.
  • Basic office skills, including typing and filing.
  • Bilingual skills (English/Spanish) a plus.
  • 2+ years of experience in a medical office environment preferred.


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