Access and Intake Representative
6 days ago
At Seattle Children's, we strive to provide hope, care, and cure for every child. Our team is dedicated to delivering exceptional patient care, advancing pediatric research, and serving as a leading academic medical center for our region.
We're committed to equity, diversity, and inclusion at all levels, recognizing that our community welcomes diverse experiences, backgrounds, and thoughts. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, age, or other applicable legally protected characteristics.
Salary Information: $22.58 - $33.87 per hour (based on full-time employment). As a member of our team, you'll receive competitive compensation and benefits, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.
Job DescriptionThe Patient Access Coordinator I supports foundational patient and family access duties, delivering excellent customer service, meeting productivity and quality standards, and complying with standard work while demonstrating values-based behaviors.
Key responsibilities include registering patients and scheduling appointments, coordinating care with other services to minimize access delays, processing incoming referrals, and triaging patient telephone calls. You'll also have the opportunity to participate in strategic initiatives and hospital goal work.
Required Education and ExperienceTo be successful in this role, you'll need:
- A high school diploma or equivalent
- A minimum of two years' customer service and/or administrative support experience, and/or healthcare experience with/without scheduling and registration experience
You'll also need to complete Epic Training and obtain a passing score on the EUPA test within two weeks of starting work.
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