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Customer Partnership Manager
2 months ago
About Crane Venture Partners:
At Crane Venture Partners, we are at the forefront of innovation, focusing on enhancing the quality of data that drives AI applications. Our mission is to tackle the challenges faced by AI companies, ensuring that the training data used is of the highest quality. We understand that the success of AI initiatives hinges on this crucial step, which often proves to be both costly and time-consuming.
Our team is composed of talented professionals from diverse backgrounds, including computer science, physics, and quantitative analysis. We have experienced firsthand the limitations of existing tools in preparing quality training data, which inspired us to create solutions that propel AI development forward.
As one of the fastest-growing firms in our sector, we are backed by leading investors and industry experts. We pride ourselves on being recognized as a top-tier tool by our clients, and we are excited to expand our team with a dedicated Customer Success Manager who will play a pivotal role in our growth.
The Role:This position offers a remarkable opportunity for a driven individual to shape our Customer Success function and significantly influence our rapidly growing business. As a Customer Success Manager, you will collaborate with clients to develop cutting-edge AI applications across various sectors, including retail, insurance, and healthcare. You will work closely with our Growth and Engineering teams, as well as the co-founders, to guide Crane Venture Partners' strategic direction and manage our expanding client base.
About You:- You possess exceptional communication skills, both verbal and written, and are comfortable engaging with stakeholders at all levels, from executives of Fortune 500 companies to startup founders.
- You are organized and methodical, with a natural ability to prioritize tasks effectively.
- You are eager to advance your career within Crane Venture Partners, aspiring to become a leader in customer success, solutions engineering, or account management.
- You are ambitious and motivated to accelerate your career trajectory, willing to take on challenges and responsibilities.
- You have an entrepreneurial spirit and are excited about contributing to the growth of a business.
- You are intellectually curious and can navigate technical details while maintaining a focus on achieving results.
- You have a proven track record of high performance in your previous roles, whether in academics, business, sports, or related fields.
Preferred qualifications include over two years of experience in a customer-facing role, with a focus on retaining and expanding accounts. Even if you lack direct B2B or SaaS customer success experience, we value candidates who have excelled in challenging environments, demonstrating resilience and the ability to meet ambitious targets.
What We Offer:- Competitive salary, commission structure, and equity in a rapidly growing company.
- A strong in-person culture, with the majority of our team collaborating in the office regularly.
- Opportunities for professional growth and development, as we continue to expand rapidly.
- Generous paid time off and recognition of public holidays.
At Crane Venture Partners, you will have the chance to be part of a mission-driven startup, working on enterprise AI solutions across various industries, including healthcare, surveillance, retail, and agriculture. Join us in addressing complex challenges in computer vision and deep learning, contributing to innovative solutions that shape the future.
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