Chief Operations Officer, Academy Theaters

1 week ago

Los Angeles, California, United States The Alliance for Media Arts and Culture Full time

This is a remarkable opportunity for a seasoned venue administrator to redefine theater management at the Academy. The role will oversee theater functions at the four cutting-edge venues operated by the Academy of Motion Picture Arts and Sciences (AMPAS) and the Academy Museum of Motion Pictures at their locations in Beverly Hills and Los Angeles: the Samuel Goldwyn Theater, the Linwood Dunn Theater, the David Geffen Theater, and the Ted Mann Theater. You will be tasked with merging two distinct theater operations teams, supervising the Cinema Projection and Events A/V teams, and establishing cohesive policies and procedures, along with recruiting, training, and leading a newly integrated Academy Theaters team. This includes ensuring flawless operations for every performance and event supported by the department while delivering an exceptional customer service experience across the Academy's theaters and additional spaces.

Key Responsibilities:

  • Comprehensive oversight of the Academy Theaters Department, encompassing strategic, managerial, fiscal, operational, administrative, scheduling, and personnel supervision functions to guarantee a premier experience for theatergoers.
  • Collaborate closely with the Academy COO and other personnel to formulate the vision and long-term strategy for the development and expansion of the Academy Theaters Department, focusing on the integration of the AMPAS and Academy Museum teams into a single cohesive unit and overseeing the Cinema Projection and Events A/V teams.
  • Supervise and collaborate with the head of the Cinema Projection team to maintain the highest technical standards in our theaters.
  • Act as the primary representative for the Academy and engage closely with the Theater Standards Committee or any successor advisory group.
  • Manage the Events A/V team and its contributions in the Academy's theaters and other venues.
  • Ensure that access to theater programs is as inclusive and accessible as possible.
  • Effectively communicate the capabilities and limitations of the Academy theaters to both internal and external stakeholders.
  • Develop and ensure that departmental systems, procedures, and practices support efficient operations while also providing outstanding customer service.
  • Project an image of friendliness, professionalism, and a commitment to personalized service for all members, clients, vendors, employees, and guests.
  • Establish and maintain operational budgets for the theaters.
  • Negotiate contracts and manage relationships with vendors and suppliers.
  • Recruit, train, and supervise department staff members, including implementing performance tracking and improvement measures.
  • Ensure that theater facilities and technologies are in optimal condition for an exceptional cinematic experience, including all back-of-house support spaces and green rooms. Frequent on-site presence is required.
  • Lead production meetings for in-house programming in close collaboration with Film Programming, Public Programming, and Academy Membership, and schedule and assist with rehearsals, sound checks, and projection checks as necessary.
  • Serve as a liaison with departments across the Academy and with vendors regarding production, security, and visitor services for all client-led rental events.
  • Work closely with Academy departments to create detailed production and technical plans for the successful execution of public programs.
  • Maintain a strong working knowledge of new cinema technology, including ADA devices, and provide recommendations to senior leadership for advancements in this area.
  • Ensure compliance with all local, state, and federal laws and regulations.
  • Undertake additional duties as assigned.

Qualifications and Requirements:

  • A bachelor's degree in business, hospitality, or a related field is preferred.
  • 10+ years of experience managing a high-profile cinema or event venue; experience in a museum or other arts nonprofit is a plus.
  • 10+ years of managerial experience with significant knowledge of best practices for developing high-performing teams.
  • Strong understanding of cost center/departmental operations within an organization, including financial, managerial, strategic, budgeting, and staff supervision.
  • Demonstrated knowledge of cinema technology, lighting design, sound design, and theater operations.
  • Familiarity with film history and the film industry.
  • Knowledge of current and legacy film sound and picture formats.
  • Ability to identify when sound and picture presentation is correct or incorrect.
  • Experience working with venue rental clients.
  • Flexibility and problem-solving skills to adapt to the dynamic nature of live events.
  • Strong understanding of movie theater showmanship best practices is required.
  • Must enjoy working with the public and demonstrate friendliness, professionalism, enthusiasm, and a customer-centric approach.
  • Proven effectiveness in planning, assigning, directing, motivating, and reviewing the work of employees.
  • Must be able to work a flexible schedule, including evenings, weekends, and some holidays.
  • A commitment to diversity, equity, accessibility, and inclusion.

Physical Demands:

  • Ability to move, climb stairs, traverse stairways, bend forward or squat, and transport moderate loads.
  • Ability to remain in a stationary position for extended periods.

NOTE: All requirements are subject to modification to accommodate individuals with disabilities.

If hired, all employees are required to be vaccinated against COVID-19, unless a medical or religious accommodation is determined on a case-by-case basis.

Compensation and Benefits:

  • Comprehensive medical, dental, and vision coverage.
  • Paid Time Off (PTO) and Sick Time.
  • 401(k) retirement plan.

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