Client Relationship Manager

2 weeks ago

Janesville, Wisconsin, United States Nelson Global Full time

Job Overview

Company Profile:

Nelson Global specializes in the engineering, manufacturing, and distribution of innovative solutions for Air & Fluid Transfer, NVH, Complex Structural, Acoustic, and Thermal Management. Partnering with top-tier OEMs globally, Nelson Global operates 21 manufacturing and distribution sites, leveraging unmatched engineering and innovation capabilities to deliver critical solutions with reliability and cost-effectiveness. Our commitment to sustainability encompasses environmental, social, and governance principles, empowering our workforce, minimizing waste, and fostering efficient systems to support future technologies and communities.

Role Summary:

Reporting to the Global Director of Sales, the Client Relationship Manager will cultivate and sustain customer relationships with designated OEM clients, representing the company effectively. This role encompasses all commercial dimensions of the product range, including customer relationship management, new business acquisition, and lifecycle management of current models. Collaboration with a cross-functional program team is essential, serving as the primary liaison with the customer purchasing department.

Key Responsibilities:

  • Implement sales strategies to drive growth.
  • Generate new business opportunities and sales growth with various commercial vehicle OEMs.
  • Collaborate closely with key OEM clients, Purchasing, Engineering, Operations, and other relevant departments to ensure sales success.
  • Engage in prospecting, forecasting, presenting, and closing new business deals.
  • Negotiate contracts and pricing structures with clients.
  • Develop and maintain strong business relationships within the customer organization, focusing on purchasing and engineering collaborations.
  • Lead the quotation process for new business, managing RFQ activities and ensuring competitive offerings.
  • Oversee commercial aspects from contract award to product launch, including cost analysis and business plan updates.
  • Manage all commercial elements throughout the product lifecycle, including design changes and ongoing pricing strategies.
  • Ensure profitability and cash flow management, including strategic pricing and collections.
  • Review customer purchase orders for alignment with proposals and requirements.
  • Prepare forecasts, budgets, and strategic account plans for the department.
  • Undertake additional projects and tasks as assigned.
Qualifications:
  • Bachelor's degree in a relevant technical or business discipline preferred.
  • Over 5 years of experience in the Agriculture or Construction Equipment sector.
  • Experience in customer-facing roles is essential.
  • Experience with Tier-1 parts in Agriculture or Construction Equipment is highly advantageous (Engineering, Sales, Program Management).
Nelson Global is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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