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Client Relations Specialist

2 months ago


Janesville, Wisconsin, United States Don Gerharz - State Farm Agent Full time
Position Overview

Are you a personable and service-oriented individual? Do you thrive in a dynamic environment interacting with clients? If so, a career with Don Gerharz - State Farm Agent may be the perfect fit for you. Our agency specializes in providing State Farm insurance and financial service products.

Key Responsibilities
  • Build and maintain strong customer relationships while ensuring timely follow-ups.
  • Deliver prompt, accurate, and friendly service to clients. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing questions.
  • Generate leads, coordinate appointments, assess client needs, and promote suitable products and services.
What We Offer
  • Simple IRA
  • Competitive salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Strong interpersonal skills
  • Excellent communication abilities, both written and verbal
  • Passionate about the role of insurance and financial products in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • Customer-focused mindset
  • Strong organizational skills
  • Self-driven and motivated
  • Detail-oriented approach
  • Commitment to outstanding customer service
  • Able to manage multiple tasks effectively
  • Ability to connect with clients on a personal level
  • Property and Casualty license (must be obtained)
  • Life and Health license (must be obtained)

If you are driven to excel and envision yourself in this role, we encourage you to submit your application. We will provide further information regarding the next steps in the interview process.

Please note that this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any required licensing and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.