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Client Support Specialist

2 months ago

Buffalo, Wyoming, United States First Northern Full time

Position Overview

Customer Service Representative

As a vital member of our team, the Customer Service Representative plays a crucial role in delivering exceptional service to our clients.

Key Responsibilities:

  • Facilitating a range of standard financial transactions through various channels including in-person, phone, and mail.
  • Processing deposits, withdrawals, loan payments, and other monetary transactions with precision.
  • Assisting clients with inquiries related to online banking, mobile banking, and bill payment services.
  • Educating customers about our banking products and services to enhance their experience.
  • Performing additional tasks as required, which may include currency exchange and ATM balancing.

Qualifications:

  • Demonstrated excellence in customer service.
  • Ability to manage multiple tasks efficiently.
  • Strong commitment to attendance and professionalism.
  • Detail-oriented with a focus on accuracy.

Equal Opportunity Employer

First Northern Bank is committed to providing equal employment opportunities to all qualified applicants without regard to any protected characteristics.