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Clinical Services Associate
2 months ago
Penn Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Clinical Services Associate, you will play a vital role in our mission by providing high-quality patient care and supporting our clinical teams.
Responsibilities:- Patient Care:
- Room patients, review medical history, and prepare charts for visits
- Observe patient condition and communicate with providers
- Assist with minor surgical procedures and perform EKGs
- Administer medications and vaccines (if applicable)
- Clerical and Administrative:
- Respond to patient calls, manage work queues, and resolve issues
- Scanning documents, completing medical forms, and sending patient correspondence
- Ordering supplies and generating front-end reports
- Environmental and Safety:
- Adhere to infection control policies and dispose of infectious waste
- Clean and disinfect equipment and instruments
- Maintain a safe environment and protect patients from injury
- Basic Cardiac Life Support certification
- MA certification (within 90 days of hire, if applicable)
- High school diploma or equivalent and 2+ years of medical office experience, or 4 years of customer service experience
- Associate's degree preferred, or 7+ years of experience working as an MA
Penn Medicine offers a comprehensive benefits package, including generous paid time off, paid holidays, and health insurance premiums that have remained flat for 5 years. We also offer a prepaid tuition assistance program and a commitment to promoting from within.
We believe that the best care for our patients starts with the best care for our employees. Join our team and contribute to making medical advances that help people live longer, healthier lives.