Clinical Services Associate

2 days ago


Wayne, Pennsylvania, United States Pennsylvania Medicine Full time
Penn Medicine Clinical Services Associate Job Description

Penn Medicine is a leading academic medical center dedicated to providing exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Clinical Services Associate, you will play a vital role in supporting our clinical teams and contributing to the delivery of high-quality patient care.

Key Responsibilities:
  • Assist in maintaining a patient/customer focus and supporting the delivery of high-quality care
  • Perform clinical and administrative duties as a Medical Assistant and Patient Services Associate
  • Support the practice manager and physicians in maintaining a patient/customer focus and supporting the delivery of high-quality care
  • Assist in meeting or exceeding patient satisfaction and financial/operational targets
  • Perform EKGs and other outpatient screening tests as per MD order and after properly preparing the patient
  • Assist with minor surgical procedures by handing instruments, maintaining sterile field, positioning of patient and other duties within scope of responsibility
  • Respond appropriately to emergency/code situations
  • Administer prescribed medications, give injections and vaccines; read PPD results, under the direction of the provider/orders and document in EMR
Requirements:
  • Basic Cardiac Life Support (BLS) certification
  • MA certification (required within 90 days of hire if position is in PA)
  • High school diploma/GED and 2+ years medical office experience, or 4 years of customer service experience required
  • Associate's degree preferred
  • Completion of an accredited Medical Assistant program (or higher level equivalent) required OR 7+ years' experience working as an MA may be considered in lieu of MA program completion
Why Join Penn Medicine?

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.



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