Patient Services Associate
1 month ago
Penn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring a positive experience for our patients and their families.
Key Responsibilities:- Provide exceptional patient service, ensuring a warm and welcoming environment for all patients and visitors.
- Manage patient arrivals and departures, ensuring timely and efficient processing of patients.
- Handle patient calls and inquiries, providing accurate and timely information.
- Coordinate patient appointments, updating insurance and billing information as needed.
- Perform point-of-service activities, including collecting copays and recording accurate information.
- Communicate with patients regarding patient flow and wait times, keeping managers informed of potential issues.
- Issue referrals and obtain pre-authorizations as required, following established protocols.
- High School Diploma or Equivalent required.
- 2+ years of medical office experience or 2 years of customer service experience required.
- Advanced degree may be considered in lieu of experience.
Penn Medicine offers a comprehensive benefits package, including one of the finest prepaid tuition assistance programs in the region. We are an Equal Opportunity and Affirmative Action employer, committed to diversity and inclusion in the workplace.
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Patient Services Associate
4 weeks ago
Wayne, Pennsylvania, United States Pennsylvania Medicine Full timeJob SummaryPenn Medicine is dedicated to delivering exceptional patient care and innovative medical research. As a Patient Services Associate, you will play a vital role in supporting our clinical teams and ensuring a positive patient experience.Key ResponsibilitiesPatient Service: Strive to understand and anticipate patient needs, manage service recovery...
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Clinical Services Associate
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Patient Services Coordinator
1 month ago
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Patient Services Coordinator
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Clinical Services Associate
1 month ago
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Administrative Services Associate
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Clinical Services Associate
1 month ago
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Patient Services Coordinator
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Administrative Services Associate
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