Client Relationship Manager
2 weeks ago
At Jon-Don, we pride ourselves on our exceptional customer service, which has been the cornerstone of our success since 1978. As a Client Relationship Manager, you will play a pivotal role in ensuring our customers remain satisfied and loyal.
In this position, you will serve as the primary liaison for our clients, taking charge of their inquiries and collaborating with our team to foster long-term business relationships.
Company Background:- Jon-Don collaborates with contractors, facility managers, and business owners to provide a wide range of products essential for tackling challenging tasks—whether it’s eliminating stubborn carpet stains or refurbishing expansive warehouse floors. Since our inception in 1978, we have not only supplied the necessary products and equipment but also offered practical knowledge, a hands-on approach, and unwavering reliability that sets us apart from other suppliers. With 16 strategically located branches across the United States, we cater to diverse industries, including carpet cleaning, janitorial services, restoration, and concrete polishing/surface preparation.
- Achieve and surpass sales targets
- Propose new product solutions
- Deliver product and technical guidance
- Stay informed about new products and industry developments
- Assist with product inquiries, order placements, and initiate repair processes
- Ensure customer satisfaction and maintain productive communication
- Address customer concerns or inquiries in the showroom
- Build and nurture professional relationships with clients (both in-person and over the phone)
- Exhibit strong computer, communication (both written and verbal), and organizational skills
- Be energetic and focused on career growth
- Welcome customers and assist them with product or repair inquiries
- Guarantee prompt, courteous, and effective service to customers
- Prioritize required services and be ready to provide options upon request
- Establish strong relationships with clients
- High School diploma or equivalent
- Previous experience is preferred but not mandatory
- Self-motivated and proactive
- Strong sense of urgency
- Initiative-driven
- Team-oriented
- Effective communicator with peers and leadership
- Problem-solving and troubleshooting skills
- Able to manage multiple tasks and adapt to shifting priorities
- Dependable and accountable
- Comfortable using tablets and PCs
- Comprehensive Medical, Dental, and Vision insurance
- Complimentary life insurance for all full-time employees
- Flexible spending accounts
- 401k Program with a 50% match on employee contributions up to 4%
- Sign-on bonus
- Paid holidays and flexible floater days
- 3 weeks of paid time off within the first year
- Sick and safe time off as per state law
- Employee referral program
- Employee discounts
- Wellness perks
- Physical activities include:
- Standing for extended periods
- Regular walking
- Reaching, stooping, bending, kneeling, crouching, and climbing
- Using hands for lifting and pulling
- Regularly lifting or moving up to 25 lbs
- Frequently lifting or moving up to 50 lbs
Jon-Don, Inc. is an Equal Opportunity Employer, committed to providing equal employment opportunities to all individuals without regard to race, creed, color, national origin, religion, sex (including pregnancy, sexual orientation, or gender identity), age, disability, or any other protected characteristic under applicable laws.
-
Client Support Specialist
2 weeks ago
Salem, Massachusetts, United States Bunzl Distribution USA Full timeCustomer Service RepresentativeJob Category: Telesales & Customer ServiceJob Overview:The Customer Service Representative will address inquiries related to customer accounts, investigate issues, and provide timely resolutions. This role acts as a crucial link between the sales team and our customers.About Us:At Bunzl, we recognize that our workforce is our...
-
Evening Client Support Specialist
2 weeks ago
Salem, Massachusetts, United States Salem Hospital, Inc. Full timeUnder the supervision of the Client Service Coordinator, the designated Operations Coordinator, and the Support Services Manager, Client Service Representatives provide a range of support services to the laboratory. Depending on the specific area assigned for each shift, the responsibilities may differ.The job duties for Client Service Representatives...
-
Evening Client Support Specialist
7 days ago
Salem, Massachusetts, United States Salem Hospital, Inc. Full timePosition Overview: As an Evening Client Support Specialist, you will collaborate closely with the Client Service Coordinator, Operations Coordinator, and Support Services Manager to deliver vital support services to our laboratory operations. Your role will encompass a variety of responsibilities tailored to your designated shift.Key Responsibilities:Manage...
-
Evening Client Support Specialist
2 weeks ago
Salem, Massachusetts, United States Salem Hospital, Inc. Full timePosition Overview:As a Client Relations Representative, you will collaborate closely with the Client Service Coordinator, the Operations Coordinator, and the Support Services Manager to deliver vital support services to our laboratory operations. Your role will adapt based on the designated area for your shift.Key Responsibilities:Your duties will...
-
Evening Client Support Specialist
2 weeks ago
Salem, Massachusetts, United States Salem Hospital, Inc. Full timePosition Overview:As a Client Support Specialist, you will collaborate closely with the Client Service Coordinator, the Operations Coordinator, and the Support Services Manager to deliver vital support services to our laboratory. Your role will adapt based on the designated area for your shift.Key Responsibilities:Manage multiple tasks concurrently with a...
-
Assistant Manager
1 day ago
Salem, Massachusetts, United States Approved Cash Advance Centers, LLC Full time**Job Summary:**> Support the Branch Manager in the daily operation of the Branch Office.>> **Key Responsibilities:**• Provide exceptional customer service and support to clients.• Solicit new or renewed business from existing and potential customers.• Receive payments and post to customer accounts in a timely and accurate manner.• Maintain cash...
-
Senior Plumbing Operations Manager
2 weeks ago
Salem, Massachusetts, United States Jet Industries Full timeJet IndustriesSenior Plumbing Project ManagerJet Industries, Inc. is a well-established contractor with over 40 years of experience in the construction industry. We pride ourselves on cultivating an entrepreneurial spirit that has allowed us to diversify our construction trades. Our commitment to fostering a supportive work environment is reflected in our...
-
Customer Service Specialist
2 weeks ago
Salem, Massachusetts, United States Jobot Full timePosition Overview:As a Customer Service Specialist, you will play a crucial role in ensuring our clients receive exceptional service and support. Compensation:Salary ranges from $25 to $40 per hour. About Us:We are a leading organization in North America, dedicated to providing top-notch sales and maintenance for specialized equipment. Our mission is to...
-
Travel Nurse RN Case Manager
4 hours ago
Salem, Massachusetts, United States Stability Healthcare Full timeJob DescriptionStability Healthcare is seeking a skilled Travel Nurse RN Case Manager to join our team for a 13-week assignment in Massachusetts.Job SummaryWe are looking for a highly motivated and experienced Case Management Travel Nurse RN to provide high-quality patient care and support to our clients in a dynamic and fast-paced...
-
Registered Nurse Manager
2 weeks ago
Salem, Massachusetts, United States Supplemental Health Care Full timeSupplemental Health Care is currently in search of a travel nurse RN Manager for an exciting opportunity.Position Overview & RequirementsSpecialty: ManagerDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelJob Summary:Supplemental Health Care is collaborating with a healthcare facility to recruit Nurse Manager Registered...
-
Customer Service Representative
2 days ago
Salem, Massachusetts, United States Eastern Bank Full timeAbout the RoleAs a Service Associate at Eastern Bank, you will play a vital role in delivering exceptional customer service and sales experiences to our clients. This is an exciting opportunity to join a dynamic team and contribute to the bank's mission of providing top-notch financial services.Key ResponsibilitiesCustomer Service: Provide personalized...
-
**General Manager II
4 days ago
Salem, Massachusetts, United States Advance Auto Parts Full timeJob Summary:We are seeking a highly motivated and experienced General Manager II to lead our store team at Advance Auto Parts. As a General Manager II, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining operational excellence.Key Responsibilities:Achieve overall store sales goals and service objectivesManage...
-
Salem, Massachusetts, United States Center for Life Management Full timeJoin Our Team at Center for Life Management:At CLM, we are dedicated to providing a comprehensive range of mental health services tailored for children and their families. Our interdisciplinary treatment team is committed to supporting individuals aged 3 to 21 who face mental health challenges and serious emotional difficulties. About the Role:The Community...
-
Marine Operations Specialist
2 weeks ago
Salem, Massachusetts, United States Safe Harbor Marinas Full timePosition OverviewThe Marine Operations Specialist is a skilled and certified individual responsible for managing vessel operations under the guidance of the General Manager.Key ResponsibilitiesOperate vessels for various purposes including relocation, towing, passenger transport, and maintenance.Ensure the safety of passengers while delivering exceptional...
-
Lead Plumbing Project Coordinator
2 weeks ago
Salem, Massachusetts, United States Jet Industries Full timeJet IndustriesSenior Plumbing Project ManagerJet Industries, Inc. is a family-oriented contractor with a legacy of over 40 years in the construction industry. Our success is rooted in an entrepreneurial spirit that has diversified our construction trades and fostered a collaborative work environment. We are committed to our core values: Integrity, Customer...
-
Customer Service Representative II
2 days ago
Salem, Massachusetts, United States Eastern Bank Full timeJob SummaryEastern Bank is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized service to customers, responding to their inquiries and resolving issues in a...
-
Senior Construction Project Leader
7 days ago
Salem, Massachusetts, United States Groom Construction Co. Inc. Full timeJob OverviewGroom Construction Co. Inc. is a premier construction management organization focused on high-end residential, commercial, and national retail projects. Our dedication to excellence, innovation, and sustainability has established us as a leader in delivering outstanding results while adhering to timelines and budgets.We value diversity and are...
-
Senior Construction Project Leader
2 weeks ago
Salem, Massachusetts, United States Groom Construction Co. Inc. Full timeJob OverviewGroom Construction Co. Inc. is a premier construction management organization focused on high-end residential, commercial, and national retail projects. Our dedication to excellence, innovation, and sustainability has established us as a trusted name in the industry.We value diversity and are proud to be an equal opportunity employer. All...
-
Travel Nurse RN
4 days ago
Salem, Massachusetts, United States TravelNurseSource Full timeAbout the PositionTravelNurseSource is working with AHS NurseStat to find a qualified ER/Trauma RN for a long-term assignment in a Massachusetts hospital. The position involves providing specialized care to patients in the emergency room department.Job DetailsAssignment duration: 14 weeksStart date: September 30, 2024Location: MassachusettsLicense...
-
Customer Care Associate
7 days ago
Salem, Massachusetts, United States Bunzl Distribution USA Full timeCustomer Service RepresentativeJob Category: Telesales & Customer ServiceJob Details:Description:The Customer Service Representative will address inquiries related to customer accounts, troubleshoot issues, and provide timely resolutions. This role serves as a vital link between the sales team and customers.At Bunzl, we recognize that our workforce is our...