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Assistant Manager

2 months ago

Salem, Massachusetts, United States Approved Cash Advance Centers, LLC Full time

**Job Summary:**

> Support the Branch Manager in the daily operation of the Branch Office.

>

> **Key Responsibilities:**

• Provide exceptional customer service and support to clients.

• Solicit new or renewed business from existing and potential customers.

• Receive payments and post to customer accounts in a timely and accurate manner.

• Maintain cash drawer accuracy and security, and prepare and handle office deposits.

• Prepare and process loan applications, and perform collection activities on delinquent accounts.

• Assist with the development and training of new personnel, and maintain compliance with company policies and procedures.

• Maintain accurate filing and record-keeping systems, and prepare reports for remittance and branch records.

• Establish and maintain strong relationships with clients to build trust and increase retention.

• Provide tax preparation services to clients, utilizing tax preparation software.

• **Requirements:**

• Prior experience in customer service, knowledge of state and federal lending regulations, and a valid driver's license.

• High school diploma or equivalent, and computer literacy.