National Accounts Representative

3 days ago

Reading, Pennsylvania, United States Rentokil Inc Full time
Job Summary

We are seeking a highly skilled National Accounts, Client Services Representative to join our team at Rentokil Inc. This role will be responsible for responding to customer inquiries, ensuring service requests are dispatched appropriately, and communicating effectively with colleagues, customers, and branches to resolve concerns.

Key Responsibilities
  • Respond to customer inquiries and resolve concerns in a timely and professional manner.
  • Ensure service requests are dispatched appropriately to the assigned branch.
  • Communicate effectively with colleagues, customers, and branches to resolve concerns.
  • Enter and maintain new client set-up information and all client account data changes in corporate database system(s).
  • Ensure all relevant tasks associated with all National Accounts are completed in accordance with contractual obligations.
Requirements
  • High School Diploma / GED required.
  • Some college preferred but equivalent work experience is acceptable.
  • 1-3 years customer service experience.
  • 3-5 years data entry experience.
  • 1 year in customer service, administrative, or operational roles.
  • Must have and express a sense of urgency when dealing with colleagues and customer concerns.
  • Must have intermediate organizational skills.
  • Must have intermediate verbal and written communication abilities.
  • Must be computer literate and an intermediate level of office applications.
  • Written and verbal communication skills.
  • Organizational skills.
  • Ability to multitask.
  • Detail oriented.
  • Ability to learn new business unit software programs as needed.
  • Successfully meet pre-employment background screen.
What We Offer

A career with Rentokil Inc can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Professional and Personal Growth
  • Multiple avenues to grow your career.
  • Training and development programs available.
  • Tuition Reimbursement benefits (for FT Colleagues).
Health and Wellness
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more.
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.
Savings and Retirement
  • 401(k) retirement plan with company-matching contributions.
Work-Life Balance
  • Vacation days & sick days.
  • Company-paid holidays & floating holidays.
  • A company mindset that prioritizes health, safety, and flexibility.

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