UX Business Analyst for E-Commerce
6 days ago
Adecco is seeking a highly skilled UX Business Analyst to join our team in Morrisville, NC. As a UX Business Analyst, you will play a critical role in expanding our Project Management team and leading the UX functional requirement process to improve user experience on our company website.
Key Responsibilities- Define end-to-end requirements for B2C and B2B customers and internal stakeholders to provide cross-functional web solutions, using Agile methodologies.
- Work with UX PMs on transition of initiatives from the ideating and design stages to the BPO-owned stage: taking it through IT, UAT and Deployment stages.
- Review acceptance criteria with stakeholders before finalizing requests to IT.
- Define E2E UAT test cases for new requirements across 3rd-party and other dependent teams.
- Work closely with IT on solutioning and breakout of development stories.
- Lead E2E blueprinting and process flows with key stakeholders, IT and 3rd party providers to ensure integration mapping, changes to resources and procedures, and dependencies are addressed prior to development.
- Work with UX PMs and stakeholders to define MVP to ensure deliverables meet key business objectives.
- Work closely with UAT team on test plan, perform UAT.
- Coordinate with UX PMs and Geos on final testing and sign off on stories.
- Lead cadence calls with stakeholders and executives to communicate status, ensure that deliverables are on schedule, and open issues are being properly addressed.
- Work with stakeholders to ensure new processes and procedures are clearly documented.
- Ensure users are trained on new functions and how to manage enablement and issues.
- Report to executives on status of requirement.
- At least 5 years of experience in a product management environment in eCommerce.
- Bachelor's degree or higher.
- Experience with Agile, Scrum or other product methodologies.
- Experience in constructing complex solutions and documenting requirements.
- Experience working in a collaborative and energetic team environment.
- Experience communicating/advocating for projects with executives.
- Excellent problem solving and decision-making skills; deal with ambiguity in a fast-paced e-business environment.
- Ability to work cross-functionally to achieve desired results within deadlines.
- Able to work across various time zones; off-hours and long hours as needed.
- A clear sense of accountability & ownership.
- Self-directed and proactive.
- Effectively builds & delivers presentations to all levels of management.
- Knowledge of JIRA, Adobe Analytics.
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UX Business Analyst
1 week ago
Morrisville, North Carolina, United States Adecco Full timeJob Description**About the Role**Adecco is seeking a highly skilled UX Business Analyst to join our team. As a UX Business Analyst, you will play a critical role in expanding our Project Management team and leading the UX functional requirement process to improve user experience on our company website.**Key Responsibilities**Define end-to-end requirements...
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UX Business Analyst
1 week ago
Morrisville, North Carolina, United States Adecco Full timeJob Description**About the Role**Adecco is seeking a highly skilled UX Business Analyst to join our team in Morrisville, NC. As a UX Business Analyst, you will play a critical role in leading the UX functional requirement process to improve user experience on our company website.Key Responsibilities:Define end-to-end requirements for B2C and B2B customers...
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