User Experience

2 weeks ago

Morrisville, United States Lenovo Full time
General Information

Req #

WD00070132

Career area:

Data Management and Analytics

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Tuesday, August 13, 2024

Working time:

Full-time

Additional Locations:
* United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Lenovo is seeking a User Experience (UX) Data Research Scientistto join our growing User Experience Design (UXD) team. The user is at the core of everything we do here at Lenovo and your expertise is needed to help bring the voice of the customer into the design process.

In this role, you will identify data-driven insights to improve the experience for all Lenovo users. You will own workstreams and use your expertise to guide the business through ambiguous and complex scenarios. Using a variety of primary and secondary research and analysis, you will be an advocate and leverage your storytelling to influence stakeholders and help teams create industry-leading user experiences for all.

This role will involve close collaboration with user experience designers, researchers, data scientists, product developers, product managers, engineers, and executives throughout the design process.

Key Responsibilities:

  • Utilize advanced analytics, statistical models, and data visualization techniques to interpret complex data and translate findings into actionable recommendations.
  • Create and maintain interactive dashboards to track user experience metrics and visualize user behavior patterns.
  • Establish and maintain standard operat ing procedures to maintain data quality for voice of customer tools .
  • Propose and execute unique analysis spanning multiple data sets to identify business relevant insights for stakeholders .
  • Conduct quantitative and other primary research to gather insights into user behaviors, needs, and motivations.
  • Collaborate with UX and CX product managers, and engineers to integrate research findings into design and development processes.
  • Communicate research and data analysis, findings , and recommendations to executive stakeholders through clear, compelling reports and presentations.
  • Mentor less experienced members of the team and foster a data driven culture .
  • Stay abreast of the latest trends and technologies in UX research, data science, and human-computer interaction.
Basic Qualifications:
  • Bachelor's or M aster's degree in human -Computer Interaction, Psychology, Mathematics, Statistics, Computer Science, Data Science, or a related field .
  • 5+ years of experience in UX research, data analysis, or a similar role .

Preferred Qualifications:
  • Proficiency in data analysis tools (e.g., R, Python, SQL) and UX research methodologies.
  • Expertise in standard data visualization and dashboarding tools, Power BI preferred .
  • Strong understanding of statistical concepts and experience building and implementing machine learning algorithms .
  • Experience owning and managing data in an enterprise environment (preferred)
  • Excellent communication, collaboration, and storytelling skills .
  • Organizationally savvy, with demonstrated ability to influence leaders and facilitate alignment and clear decision-making .
  • Passionate advocate for the customer .
  • A portfolio and/or examples showcasing previous research projects and their impact on product design.


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* United States of America - North Carolina - Morrisville

* United States of America

* United States of America - North Carolina

* United States of America - North Carolina - Morrisville

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