Sales and Customer Service Representative
2 weeks ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Representative at Massage Envy, you'll play a vital role in helping our clients achieve their wellness goals while building a rewarding career with a growing company.
Key Responsibilities:
- Provide personalized service to clients, ensuring their needs are met and exceeded
- Promote the value of Total Body Care by educating clients on new and expanded services
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
- A supportive and caring community that celebrates individuality and shares knowledge
- Award programs that recognize and reward outstanding performance
- Competitive compensation and benefits package, including employer-paid healthcare and 401(k)
- A flexible schedule that allows for a better work-life balance
- In-depth product and service training to help you succeed
Requirements:
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking and excellent math and computer skills
- Great people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
About Us:
Massage Envy is a national franchisor of independently owned and operated franchised locations. We're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
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