Program Support Specialist

2 weeks ago

Rockville, Maryland, United States Inteleos Full time

Position Overview

The Program Support Specialist plays a crucial role in facilitating the daily functions of the Inteleos Foundation by effectively managing and executing program initiatives. This role requires the organization and upkeep of detailed program documentation, the coordination of meetings and events, and the management of communications with various stakeholders.

Key Responsibilities

  • Assist in the organization and maintenance of program-related documentation, including project outlines, reports, and correspondence.
  • Schedule and coordinate meetings, workshops, and events, both internally and with external partners.
  • Manage email and other forms of communication, ensuring timely and professional responses to inquiries.
  • Support data collection and analysis to facilitate program monitoring and evaluation.
  • Maintain accurate and up-to-date databases, ensuring the confidentiality and integrity of program-related information.
  • Act as a liaison with internal and external stakeholders to promote effective communication and collaboration.
  • Draft and edit program-related communications, reports, and other necessary documents.
  • Assist in organizing travel arrangements, accommodations, and logistics for program staff and partners.
  • Support the procurement process for program supplies and materials.
  • Contribute to the preparation of regular reports for the Board of Directors and program updates, highlighting key achievements and challenges.
  • Perform other duties as assigned.

Supervisory Environment

This position operates under direct supervision with clearly defined tasks and objectives. The incumbent will make decisions of moderate complexity, primarily impacting their immediate work group, with some influence at the next organizational level. Work products are subject to management review for content and quality.

Work Environment

The incumbent will work in an office setting or an approved remote location, with regular visits required for project oversight. This role may necessitate evening and weekend hours, as well as occasional travel. Minimal physical requirements are expected.

Qualifications

  • Bachelor's degree in a relevant field (e.g., public health, international development) or equivalent experience.
  • A minimum of 3 years of experience in program support or a related capacity.
  • Demonstrated organizational and multitasking skills with a strong attention to detail.
  • Excellent written and verbal communication abilities.

Required Skills

  • Ability to work independently and collaboratively within a team environment.
  • Strong communication skills to effectively engage with stakeholders at all levels.
  • Capacity to maintain a positive attitude in challenging situations.
  • Experience fostering a supportive team culture.
  • Exceptional attention to detail and follow-through capabilities.
  • Proficiency in scheduling and coordinating meetings, workshops, events, and travel logistics.
  • Ability to support data collection, analysis, and report preparation for program evaluation.
  • Strong writing and editing skills for drafting communications and reports.
  • Proficiency in office technology, including Microsoft Office Suite and other relevant software.

This description serves as an overview of the responsibilities associated with the position and is not exhaustive. The incumbent may be expected to perform additional duties as required, and responsibilities may evolve over time.

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