Safety and Security Specialist
2 weeks ago
Toyota Sports Performance Center – Safety and Security Specialist
$21 per hour & $23 per hour (graveyard)*
Immediate openings for part-time positions
The Toyota Sports Performance Center (TSPC) serves as the primary training facility for professional hockey teams. The center features multiple ice surfaces and accommodates various activities including youth and adult hockey leagues, figure skating, and public skating sessions. The facility operates extensively throughout the week.
POSITION OVERVIEW:
The Safety and Security Specialist at TSPC is tasked with ensuring the safety and protection of the facility, its visitors, staff, and property. The individual in this role is expected to represent the security team with professionalism, foster positive relationships with colleagues across departments, engage in all relevant meetings, and uphold confidentiality regarding patrons and company matters.
KEY RESPONSIBILITIES:
· Ensure the safety of the facility by regularly patrolling the premises, responding to security incidents, and collaborating with local law enforcement when necessary.
· Deliver exceptional customer service to guests and staff while overseeing crowd management and transaction monitoring within the venue.
· Promptly respond to fire alarms, assess the situation, and execute emergency protocols as outlined in the Emergency Response Plan.
· Conduct thorough inspections of all areas, rotate through assigned posts, document incidents, and prepare reports as needed.
· Follow established policies and procedures to maintain security throughout the venue and its surroundings.
· Stay informed about relevant laws and regulations affecting safety and security.
· Remain composed and effective during emergencies, demonstrating sound judgment in decision-making.
· Interact calmly and effectively with distressed patrons and staff during high-pressure situations.
· Perform additional duties as assigned by management.
QUALIFICATIONS:
Education:
· High School Diploma or equivalent.
Experience:
· Background in customer service or related fields.
· Proficient communication skills in English.
· Successful completion of a pre-employment background check and drug screening.
· Possession of a valid California Guard Card or Proprietary Security Officer (PSO) Card, or willingness to obtain one prior to employment.
· Ability to perform effectively in crisis situations while maintaining composure.
· Strong judgment and decision-making skills.
· Capacity to memorize and quickly recall pertinent information.
This position requires a uniform, which will be provided by TSPC. The scheduling for Security Specialists may vary to accommodate the needs of the organization. Compensation for part-time positions is $21 per hour, with a rate of $23 per hour for shifts predominantly during graveyard hours.
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