Office Support Specialist

6 days ago

Orlando, Florida, United States SERVICES ON-SITE Full time
Job Summary

The Office Services Assistant plays a vital role in ensuring the smooth operation of our client site. As a key member of the Services On-Site team, this individual will provide exceptional support to our clients and colleagues alike.

Key Responsibilities:

  • Administrative Support: Assist the Office Administration team with daily tasks, follow-ups, and client matters.
  • Supply Management: Oversee office supply inventory, including the kitchen, to ensure a well-stocked and organized environment.
  • Conference Room Setup: Prepare conference rooms for meetings, including documents, food, and drinks as needed.
  • Kitchen and Lunch Area Maintenance: Maintain a clean and organized kitchen and lunch area, ensuring a comfortable and welcoming space for employees and clients.
  • Supply Refill: Refill kitchen supplies, such as coffee, cream, napkins, and others, to ensure a well-stocked environment.
  • Event Support: Assist in setting up events within the firm, ensuring a seamless and successful experience.
  • Customer Service: Provide exceptional customer service to employees and clients, responding to their needs and concerns in a timely and professional manner.
  • Document Services: Perform various document-related tasks, including copying, scanning, filing, printing, and more, while maintaining confidentiality.
  • Mail Services: Scan and route incoming mail, post and send urgent matters accordingly, and prepare outgoing mail, including envelopes, packages, and FedEx shipments.

Requirements:

  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with employees and clients.
  • Customer Service Experience: Have prior experience in customer-facing roles, with a proven track record of providing exceptional service.
  • Organizational and Multi-Tasking Abilities: Demonstrate strong organizational and multi-tasking skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Discipline and Willingness to Learn: Possess a disciplined approach to work, with a willingness to learn and adapt to new situations.
  • Professional Appearance and Demeanor: Maintain a professional appearance and demeanor, with a strong sense of integrity and confidentiality.
  • Technical Skills: Be comfortable working in a PC and Microsoft Suite environment, with a basic understanding of software applications and systems.

Benefits:

  • 401(k) Plan: Participate in a comprehensive 401(k) plan, with company matching.
  • Dental Insurance: Enjoy comprehensive dental insurance, covering routine care and major procedures.
  • Flexible Spending Account: Utilize a flexible spending account to set aside pre-tax dollars for healthcare expenses.
  • Health Insurance: Receive comprehensive health insurance, covering medical, prescription, and hospital expenses.
  • Life Insurance: Enjoy basic life insurance coverage, with the option to purchase additional coverage.
  • Referral Program: Participate in a referral program, with incentives for successful referrals.
  • Retirement Plan: Contribute to a comprehensive retirement plan, with company matching.
  • Vision Insurance: Enjoy comprehensive vision insurance, covering routine care and corrective lenses.

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