Student IT Support Specialist
2 months ago
Job Summary:
The Student IT Support Specialist will provide technical assistance to students, faculty, and staff within the campus computer labs. This role requires a strong understanding of computer systems, software applications, and customer service principles.
Key Responsibilities:
• Provide technical support for a variety of computer-related issues, including hardware and software troubleshooting.
• Develop and maintain a thorough knowledge of university-standard software and hardware.
• Foster a positive and supportive environment for users, ensuring a high level of customer satisfaction.
• Collaborate with the IT team to resolve complex technical issues and implement new technologies.
• Participate in ongoing training and professional development to stay current with emerging technologies and best practices.
Requirements:
• Strong technical skills, including knowledge of Windows operating systems, MS Office, and database applications.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
• Ability to work independently and as part of a team, with a strong commitment to customer service.
Working Conditions:
The Student IT Support Specialist will work in a fast-paced, dynamic environment, providing technical support to users in a variety of settings. This role requires a high level of flexibility, adaptability, and attention to detail.
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