Student IT Support Specialist

2 months ago


Orlando, Florida, United States Seton Hall University Full time

Job Summary:

The Student IT Support Specialist will provide technical assistance to students, faculty, and staff within the campus computer labs. This role requires a strong understanding of computer systems, software applications, and customer service principles.

Key Responsibilities:

• Provide technical support for a variety of computer-related issues, including hardware and software troubleshooting.

• Develop and maintain a thorough knowledge of university-standard software and hardware.

• Foster a positive and supportive environment for users, ensuring a high level of customer satisfaction.

• Collaborate with the IT team to resolve complex technical issues and implement new technologies.

• Participate in ongoing training and professional development to stay current with emerging technologies and best practices.

Requirements:

• Strong technical skills, including knowledge of Windows operating systems, MS Office, and database applications.

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.

• Ability to work independently and as part of a team, with a strong commitment to customer service.

Working Conditions:

The Student IT Support Specialist will work in a fast-paced, dynamic environment, providing technical support to users in a variety of settings. This role requires a high level of flexibility, adaptability, and attention to detail.



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