Store Sales Director

4 days ago

Burlingame, California, United States LaserAway Full time
Job Overview

We are seeking a highly skilled and experienced Store Sales Director to lead our Burlingame and San Carlos locations. As a key member of our team, you will be responsible for driving sales, managing day-to-day operations, and delivering a world-class patient experience.

Key Responsibilities
  • Drive Sales and Revenue Growth: Support Patient Care Coordinators to drive sales and contribute to a personal sales quota.
  • Monitor and Analyze Performance Metrics: Track progress on CRM initiatives, sales goals, labor utilization, and NPS scores.
  • Operational Excellence: Ensure all clinic KPIs are met, including sales goals, labor utilization, and NPS scores.
  • Team Leadership: Inspire teamwork between remote and in-clinic sales teams, fostering a cooperative and positive atmosphere aligned with LaserAway values.
  • Inventory Management: Manage medical inventory and oversee location maintenance, working with facilities and technology teams to address issues promptly.
  • Employee Relations: Assist in hiring, performance management, and employee relations in coordination with HR and regional teams.
  • Brand Standards: Execute LaserAway brand standards, maintain a clean and welcoming facility, and monitor online reviews to maintain high ratings.
  • Community Engagement: Build relationships with local businesses and organizations to establish LaserAway as a key community member.
  • Safety Culture: Foster a strong safety culture and ensure adherence to policies and procedures.
Requirements
  • Education: High School Diploma or equivalent; Associate's or Bachelor's Degree preferred.
  • Experience: 3+ years of sales and management experience with a proven track record in achieving metrics and goals.
  • Skills: Strong organizational and time management skills in a fast-paced retail environment, high-level decision-making skills, and proficiency in Microsoft Office.
  • Availability: Full availability to work all shifts, including days, nights, weekends, and holidays.
What We Offer
  • Competitive Compensation: Enjoy a competitive base salary with uncapped commission potential.
  • Comprehensive Benefits: Comprehensive health, dental, and vision insurance, 401(k) plan with company matching, and generous PTO.
  • Employee Discounts: Substantial discounts on all LaserAway products and services.
  • Career Growth: Numerous opportunities for career advancement and personal development.
  • Supportive Culture: Uplifting office environment focused on teamwork and collaboration.
  • Cutting-Edge Technology: Access to the latest in aesthetic dermatological treatments.

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