Chief Operations Officer for Hospice Services

2 weeks ago


Denver, Colorado, United States Vaco Full time

Position Overview

The Senior Vice President of Operations is tasked with overseeing the clinical and operational management of all designated locations, ensuring the delivery of exceptional care for hospice patients and their families. This role is crucial for achieving financial targets, implementing strategic growth initiatives, and maintaining compliance with clinical and regulatory standards. The SVP will work closely with the CEO and COO to establish effective management practices, policies, and controls necessary for the efficient operation of hospice services.

The SVP will provide dynamic leadership and mentorship, fostering a culture of accountability and excellence. This individual will lead a high-performing team, enhancing recruitment, training, retention, and succession planning strategies to elevate operational performance.

Key Responsibilities

  • Embrace and promote the mission: to deliver compassionate, comprehensive, and qualified care to individuals facing life-limiting illnesses, supporting them with dignity and respect throughout their journey.
  • Formulate and execute strategic plans aligned with business objectives in collaboration with the Board of Directors.
  • Oversee the planning, budgeting, and monitoring of operations to ensure financial viability.
  • Recruit and nurture a team of senior leaders to oversee essential business functions.
  • Establish operational policies and procedures to achieve desired outcomes.
  • Assess hospice services and personnel through measurable performance indicators.
  • Create a framework that guarantees interdisciplinary care delivery.
  • Ensure adherence to relevant laws and regulations throughout the organization.
  • Keep hospice staff informed of local, state, and national clinical practices, regulations, and trends.
  • Maintain adequate staffing levels to meet operational needs.
  • Facilitate staff development through orientation, ongoing education, competency assessments, and quality improvement initiatives.
  • Build strong relationships with key stakeholders, including shareholders and regulatory bodies.
  • Proactively address challenges in both internal and external environments to safeguard business interests.
  • Foster a supportive culture that empowers personnel to achieve their specific goals.
  • Collaborate with other departments, services, and senior management.

Qualifications

  • Bachelor's or Master's Degree in Nursing, Healthcare Administration, Business Administration, or a related clinical field.
  • Registered Nurse (RN) designation is preferred but not mandatory.
  • A minimum of 10-12 years of relevant experience, ideally in multi-site hospice management.
  • Possess a professional demeanor with the ability to work independently and collaboratively, demonstrating initiative and effective multitasking.
  • In-depth knowledge of hospice regulations and Medicare participation criteria.
  • Exceptional communication and instructional skills are essential.
  • The SVP of Operations is expected to be on-site 60-75% of the time.


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